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This Government Contract opportunity was posted on January 17, 2012. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Global Support Strategy for Visa Services - Central America

Awarded
GSS-TO-11-11Federal

Contract Overview

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This five-year firm-fixed price performance-based task order establishes a Global Support Strategy for Visa Services across Central America, specifically covering Guatemala, Costa Rica, El Salvador, Honduras, Panama, and Nicaragua. The contract structure consists of one base year and four one-year option years. The primary mandate requires the launch of the regional program within 90 to 180 calendar days following the award. The scope of work involves providing a comprehensive service package that includes information, appointment scheduling, fee collection, document delivery, and greeter services for the designated countries. Additionally, the contract includes an optional objective for the contractor to provide flexible document delivery to a customer's preferred location, such as a home or office, within El Salvador, Guatemala, Honduras, and Panama.

General Info

Agency

N/A

Contract Value

$0

NAICS

541513 - Computer Facilities Management Services

Place of Performance

Not specified

Set-Aside

NONE

Award Issued Date

Documents

0

No documents available

Documents will appear here when they are available.

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Timeline

PhaseAwarded
Posted

Award Notice

Awarded

Contract was awarded

Submission Closed

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Organization & Contact Information

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AgencyN/A
Contacts2 people available
OfficeN/A
Organization / Agency
N/A
Office AddressN/A
Contacts
Michael J. MickaligerContract Specialist
Reaver T. ClementsContracting Officer

Full Description

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A five-year (one base year and four one-year option years) firm-fixed price performance-based task order for Global Support Strategy for Visa Services - Central America. The following primary objectives apply to this task order: Objective 1: Launch a regional GSS program for Guatemala, Costa Rica, El Salvador, Honduras, Panama, and Nicaragua no less than ninety (90) calendar days after award and no later than one hundred eighty (180) calendar days after award. Objective 2: Provide service package two, which includes information services, appointment services, fee collection services, document delivery services, and greeter services for Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, and Panama. Optional Objective 1: As part of document delivery services, if not already incorporated into the contractor's GSS solution for El Salvador, Guatemala, Honduras, and Panama, the contractor shall offer delivery to a location of the customer's choice (i.e., home, office, etc.)

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Miguel
Hillary
Keith Deutsch
Christine

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