Guided Manual Testing & Remediation Workflow Platform

The contract seeks the design of a guided workflow system to empower non-technical Department of Labor staff to perform manual accessibility audits and remediate complex digital content without requiring specialized technical expertise. The platform must streamline the auditing process through intuitive, step-by-step instructions, clear guidance on identifying accessibility barriers, and actionable remediation steps tailored to common content types such as documents, web pages, and multimedia. The solution should be user-friendly, reduce reliance on external experts, and ensure consistent adherence to accessibility standards across all DOL digital assets. The system must be scalable, secure, and compatible with existing DOL infrastructure while supporting documentation, progress tracking, and audit trail generation for compliance purposes. Performance is expected to occur in Washington, with a response deadline of May 22, 2026, and the contract is classified as a subcontract under NAICS code 541519 for other computer-related services. The procurement is managed by the DOL-ITAS Division B Procurement office, and the platform must enable staff to confidently and accurately address accessibility issues independent of developers or IT specialists.