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HID DigitalPersona Support and Maintenance Provider

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract involves providing ongoing technical support and maintenance for the HID DigitalPersona Premium Package to support prime contractors on projects for the Department of the California Highway Patrol. The scope of work includes executing standard support for 3,300 units, along with co-termed support for additional groups of 3,090 and 732 units across designated performance periods to ensure continuous active coverage. To qualify for this engagement, the provider must hold an Authorized HID Global Support Certification and maintain compliance with GSPD-401 standards. The project falls under NAICS code 541519 and is managed through the state of California's procurement system.

General Info

Technical support and maintenance for HID DigitalPersona units for California Highway Patrol projects.

Documents

This scope was carved out of 047PR6006 20043.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

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Digital Persona Software

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Organization & Contact Information

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AgencyDepartment of the California Highway Patrol
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs ongoing technical support and maintenance for the HID DigitalPersona Premium Package for prime contractors on California Highway Patrol projects. Executes standard support for 3,300 units and co-termed support for 3,090 and 732 units across specified performance periods. Requires Authorized HID Global Support Certification and GSPD-401 compliance. Delivers active support and maintenance coverage.

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NAICS: 513210
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Digital Persona Software
Solicitation # 047PR6006 20043
The Department of the California Highway Patrol is soliciting the procurement of Digital Persona Software under solicitation number 047PR6006 20043. The scope of work includes 3,300 user licenses for the HID DigitalPersona Logon Premium Package Employee AD and LDS, along with corresponding support and maintenance services. Specifically, the requirement covers 3,300 units of one-year support and maintenance, with additional co-termed support for 3,090 units from April 1, 2027, to November 13, 2027, and 732 units from November 14, 2026, to November 13, 2027. The award will be made on an all-or-none basis, with a 5% preference given to certified small businesses or non-small businesses with at least 25% certified small business participation. Bids must be submitted on the bidder's letterhead by 2:00 PM PST on November 10, 2026, to procurement official Ayesha Brown. The contract requires a non-negotiable Net 45 payment term and mandates that all products be new and the latest model in current production. Shipping must be quoted as FOB destination Freight Prepaid to the CHP Telecommunications office in Sacramento, California. Compliance requirements include certifications for the Unruh Civil Rights Act and Fair Employment and Housing Act for procurements exceeding 100,000 dollars, the Darfur Contracting Act, and the disclosure of any Generative AI used in the product. Bidders must also provide a California retailer's seller's permit and a Payee Data Record.
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