H163--Behavioral Health Door Alarm Test and Recertification
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36C24126Q0641FederalResponse Deadline
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
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The U.S. Department of Veterans Affairs is soliciting quotes for comprehensive In-Patient Behavioral Health Door Alarm Test and Certification services at the Brockton campus of the Boston Healthcare System, with the contract set aside exclusively for small businesses under NAICS code 561621 and a $25 million size standard. The requirement spans five years, including one base year and four one-year option periods, and involves quarterly testing and annual recertification of 114 suicide prevention door alarm systems installed across six behavioral health wards. Each quarter, contractors must perform a Walk and Press test on all doors, conduct event downloads, verify system time and date accuracy, and submit detailed findings by ward. Annually, a full system inspection and recertification are required, including component-level testing of door switches, key switches, strobes, hinges, frames, and control panels, with any necessary repairs or software updates to be completed within 24 hours. All work must be performed on-site during normal business hours, with contractors providing reports in standardized formats, maintaining full documentation, and ensuring all information generated becomes government property. Contractors must employ U.S. citizens or authorized workers with at least five years of hands-on experience in mechanical and electrical door systems and must hold certification to work on The Door Switch systems. Personnel must wear both government-issued and contractor-issued identification badges at all times while on site and adhere to strict standards of conduct, including professional appearance, no possession of weapons, and compliance with OSHA and federal security protocols. Travel costs are not reimbursable, and all contractors are prohibited from engaging in activities that would constitute personal services under FAR 7.5 and 37.1, meaning they may not supervise, direct, or manage federal employees. Quotes must be submitted by July 17, 2026, and must include an explicit acceptance of all terms and conditions—any exceptions must be clearly articulated with rationale. All vendors must be registered in SAM and VISTA to be eligible for award, and failure to comply with reporting, timeliness, or performance standards may result in contract action, downgrades, or termination. The Contracting Officer retains full authority to replace personnel, reject noncompliant performance, and take corrective action without reimbursement to the contractor.
General Info
Small business contract for five-year door alarm testing and certification at VA Brockton campus, quarterly and annual recertifications required.
Agency
Department Of Veterans Affairs → 241-NETWORK Contract Office 01 (36C241)View Agency
NAICS
561621 - Security Systems Services (except Locksmiths)View NAICS
Place of Performance
Department of Veterans Affairs Boston Healthcare System, Brockton Division, Brockton, ME, 02301, USASet-Aside
SBA
Timeline
PhaseCombined Synopsis
Response Deadline
Organization & Contact Information
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AgencyDepartment Of Veterans Affairs → 241-NETWORK Contract Office 01 (36C241)
Contacts1 person available
OfficeTOGUS, ME, 04330, USA
Organization / Agency
Department Of Veterans Affairs → 241-NETWORK Contract Office 01 (36C241)
View Agency ProfileOffice AddressTOGUS, ME, 04330, USA
Contacts
Full Description
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Description
This is a combined synopsis/solicitation for commercial products and commercial services
prepared in accordance with the format in Federal Acquisition Regulation (FAR) subpart 12.6,
Streamlined Procedures for Evaluation and Solicitation for Commercial Products and
Commercial Services, as supplemented with additional information included in this notice. This
announcement constitutes the only solicitation; quotes are being requested, and a written
solicitation document will not be issued.
This solicitation is issued as an RFQ. The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular (FAC) 2025-06 can be found at Acquisition.gov.
This solicitation is set-aside for Small Business.
The associated North American Industrial Classification System (NAICS) code for this procurement is 561621 Security Systems Services (except Locksmiths, with a small business size standard of $25.0M.
The FSC/PSC is H163 Quality Control- Alarm, Signal, and Security Detection Systems.
The Boston Healthcare System, Brockton Division is seeking In-Patient Behavioral Health Door Alarm Test and Certification services.
All interested companies shall provide quotations for the following:
Services Item Number Description Quantity Unit Unit Price Amount 0001 Base Year: 114 MH Overdoor Alarms 6 Alarm Controllers Quarterly Testing (3) Annual Certification (1) 4 EA
1001 Option Year 1: 114 MH Overdoor Alarms 6 Alarm Controllers Quarterly Testing (3) Annual Certification (1) 4 EA
2001 Option Year 2: 114 MH Overdoor Alarms 6 Alarm Controllers Quarterly Testing (3) Annual Certification (1) 4 EA
3001 Option Year 3: 114 MH Overdoor Alarms 6 Alarm Controllers Quarterly Testing (3) Annual Certification (1) 4 EA
4001 Option Year 4: 114 MH Overdoor Alarms 6 Alarm Controllers Quarterly Testing (3) Annual Certification (1) 4 EA
Total
$
Performance Work Statement
In-Patient Behavioral Health Door Alarm Test and Certification
Introduction. The VHA Boston Healthcare System (VHA BHS), Brockton Campus, located at 940 Belmont Street, Brockton, MA 02301 has a requirement to provide quarterly testing and annual inspection/recertification of The Door Switch suicide prevention door alarm systems installed in six (6) in-patient behavioral health wards in Building 2 of the VHA BHS Brockton Campus for the next 5 years. The six (6) behavioral health wards are as follows:
Behavioral Health Ward System Control Panels System Door Alarms Ward 2-1-B 1 16 Doors Ward 2-2-B 1 20 Doors Ward 2-3-B 1 20 Doors Ward 2-3-C 1 20 Doors Ward 2-4-B 1 20 Doors Ward 2-2-C 1 18 Doors
Description / Scope / Objective. The Contractor must provide all labor, equipment, tools, material, supervision and other items and services necessary to perform the work as defined in this Performance Work Statement. Applicable Documents. 3.1. The following laws, regulations, policies, and procedures in effect on date of contract issuance and all subsequent changes or updates apply: FAR Federal Acquisition Regulation VAAR Veterans Administration Acquisition Regulation VA Directives, Design Manuals, Master Specs https://www.cfm.va.gov/til/ ASME American Society of Mechanical Engineers OSHA Occupational Safety and Health Administration SCA DOL Website Service Contract Act (SCA) Directory of Occupations (Fifth Edition) http://www.dol.gov/whd/contracts/sca.htm
3.2. Glossary. Acronyms used in this PWS are listed below for easy reference: CO Contracting Officer COR Contracting Officer s Representative FAR Federal Acquisition Regulation OEM Original Equipment Manufacturer
Performance Requirements. 4.1. One (1) base year with four (4) one-year option periods 4.1.1. Quarterly testing of six (6) The Door Switch suicide prevention door alarm systems installed in Building 2, Behavioral Health Wards 2-1-B, 2-2-B, 2-2-C, 2-3-B, 2-3-C, and 2-4-B of the VHA BHS Brockton campus consisting of six (6) system control panels and 114 door alarms. Once every quarter, the contractor shall visit Building 2 of the VHA BHS Brockton campus and conduct a Walk and Press Test and an event download of each system. The Walk and Press Test consists of the following: 4.1.1.1. Please read all of the following instructions prior to initiating a walk and press test. 4.1.1.2. Locate the Silent Testing Keypad, in the nurses station above the 6160 Door Switch Keypad. 4.1.1.3. Second person should be standing at the first door to be tested, with mobile phone or radio. 4.1.1.4. At the Silent Testing Keypad enter 4321*- Indicator will turn from Red to Green. 4.1.1.5. The audible alarms are now silenced for 99 seconds. 4.1.1.6. Staff member located at the door can now press actuator on top of door (<2 pounds of pressure to activate) 4.1.1.7. Strobe above door should signal, the keypad in the nurses station should beep continuously and display the room and zone number. 4.1.1.8. Once confirmed, Staff member at door can use key to disarm beeping in nurses station via keyswitch at the door. This will verify keyswitch test. 4.1.1.9. Staff member at keypad will press 1234#71 on White 6160 Keypad to disable strobe, and 12341 to re-arm the system. 4.1.1.10. Contract staff member in nurses station can then perform 4.1.1.4 again to reenter silent mode and test next door, if 99 seconds has expired. 4.1.1.11. The system should now be enabled once again. THE DOOR SWITCH SYSTEM ENABLED should be visible on the keypad s screen. And the green light should be lit. 4.1.1.12. NOTE: While performing this test, it is helpful to have one staff member at the keypad and one staff member moving throughout the system and activating The Door Switch. Both can communicate by mobile phone or walkie-talkie if facility regulations permit. 4.1.1.13. In addition to the Walk and Press test, the contractor will conduct an event download of all incidents and send the report to the COR. The contractor will also verify that the system time and date is correct, and will correct it if it is not. 4.1.2. Annual inspection/recertification of six (6) The Door Switch suicide prevention door alarm systems installed in Building 2, Behavioral Health Wards 2-1-B, 2-2-B, 2-2-C, 2-3-B, 2-3-C, and 2-4-B of the VHA BHS Brockton campus consisting of 6 system control panels and 114 door alarms. Annually, the contractor will make one (1) visit to Building 2 of VHA BHS Brockton campus and perform a full system inspection and recertification of The Door Switch systems and an event download. This consists of the following: 4.1.2.1. For all 114 doors, the Contractor will inspect and test all components, including but not limited to, the door switch, key switch, strobe, hinge, and frame. 4.1.2.2. The contractor will also inspect and test the six (6) main panels and the keypads. 4.1.2.3. The contractor shall repair any issues, replace any missing parts, and update any available software within 24 hours of the inspection. 4.1.2.4. Upon completion of recertification, the contractor will submit a report to the COR, preferably a spreadsheet, listing each door and indicating pass or fail for all components listed in 4.1.2.1, and actions taken to correct failures. This report will also include findings from the main panel and the keypad. 4.1.2.5. In addition to the full system recertification, the contractor will conduct an event download of all incidents and send the report to the COR. The contractor will also verify that the system time and date is correct, and will correct it if it is not. 4.2. Each year, the contractor will conduct three (3) Walk and Press tests, and one (1) full system test and recertification, for a total of 4 (four) visits per year for each of the six (6) systems. After the first year, each annual recertification visit must be conducted within a 15-day window of the date of the previous annual recertification visit. 5.0. Performance Location and Hours. 5.1. Primary place of performance is the VHA Boston Healthcare System, Brockton campus, 940 Belmont Street, Brockton, MA 02301. 5.2. Contractor shall check in with the COR each time they are on site to complete scheduled work. 5.3. Government normal duty hours are from 0730-1630, Monday through Friday, excluding Federal holidays. Contractor access will be provided during normal hours. 6.0. Deliverables. 6.1. The contractor shall provide the following reports to the COR: 6.1.1. Results and findings of each Walk and Press Test, broken down by ward. 6.1.2. Results of the event download after each Walk and Press Test. 6.1.3. Results and findings of each ward system recertification as detailed in 4.1.2.5. 6.1.4. Quotes and descriptions of work to resolve any issues found during the full system recertifications that can t be fixed on the spot. 6.1.5. Results of the event download after the full system recertifications. 7.0. Key Personnel Replacement and Substitution. 7.1. Requests for approval of substitutions shall be in writing and shall provide a detailed explanation of the circumstances necessitating the proposed substitutions. The request shall contain a complete resume for the proposed substitute, and any other information requested or required by the Contracting Officer to approve or disapprove the request. Proposed substitutes shall have qualifications that are equal to or higher than the personnel being augmented. The Contracting Officer or his/her authorized representative shall evaluate such requests and promptly notify the Contractor in writing whether the proposed substitution is acceptable. 7.2. If the Contracting Officer determines that, (1) suitable and timely replacement of personnel who have been reassigned, terminated or have otherwise become unavailable for the contract work is not reasonably forthcoming, or (2) the resultant substitution would be so substantial as to impair the successful completion of the contract or the delivery order in accordance with the proposal accepted by the Government at time of contract award, the Contracting Officer may, (1) terminate the contract for default or for the convenience of the Government, as appropriate, or (2) at his discretion, if he finds the Contractor at fault for the condition, equitably adjust the contract price downward to compensate the Government for any resultant delay, loss or damage. 7.3. The Contractor shall replace any absent individual for any period greater than one workday so as to leave a full complement of trained qualified personnel at all times with no disruption of services. 8.0. Contractor Personnel and Management. 8.1. Contractor Personnel. The Contractor shall be responsible for employing technically qualified personnel to perform the work specified in this SOW. The Contractor shall maintain the personnel, organization and administrative control necessary to ensure that the work delivered meets the contract specifications and requirements. 8.2. Government Badges. The COR will coordinate the issuance of required access badges to Contractor personnel. Contract personnel shall wear identification badges provided by the Government at all times when on campus. Badges shall be worn on the outer garment, attached to the outer shirt or jacket pocket by a button or clip or worn around the neck secured by an appropriate identification card lanyard. 8.2.1 Government issued identification badge remains the property of the Government and shall be returned to the issuing office or other designated Government personnel upon transfer of Contractor employees from the contract. 8.3. Contractor Badges. Notwithstanding the requirement to wear a Government furnished badge, Contractor personnel shall also wear a laminated contractor identification badge at all times when performing services under this Contract, including when on Government directed travel The badge will contain a personal picture, name of employee, and Contractor's name. Badges shall be worn on the outer garment attached to the outer shirt or jacket pocket by a button or clip or worn around the neck secured by an appropriate identification card lanyard. 8.4. Safety/Security Requirements. 8.4.1 The Contractor shall comply with OSHA regulations pertaining to Confined space and Fall protection specific to work environment related to this contract. 8.4.2 The Contractor shall comply with all applicable federal, state and local laws and ensure performance is secure while protecting material, equipment, and supplies from damage and loss. Government security personnel shall have the express right to inspect for security violations at any time during the term of the contract. 8.5. All information generated in performance of this contract becomes property of the Government and must be surrendered upon request and/or completion of the contract. The Contractor must protect against the destruction and/or misplacement of all information produced under this contract, unless directed under local policy to destroy. This includes both hard and soft copies of data. 8.6. The Contractor shall not release any information (including photographs, files, public announcements, statements, denials, or confirmations) on any part of the subject matter of this contract or any phase of any program hereunder without the prior written approval of the COR. 8.7. Standards of conduct 8.7.1. Conduct of Personnel. Contractor personnel shall conduct themselves in a professional manner (i.e. timeliness, communication; spoken and written etc.). The Contracting Officer may require the Contractor to remove from the job site any employee working under this contract for reasons of suspected misconduct, a suspected security breach, or suspected to be under the influence of alcohol, drugs, or any other incapacitating agent. Contractor employees shall be subject to dismissal from the premises upon determination by the Contracting Officer that such action is necessary in the interests of the Government. The hospital director or designated representative has the authority to bar individuals from the Government facility. The removal from the job site or dismissal from the premises shall not relieve the Contractor of the requirement to provide sufficient personnel to perform the services as required by this performance work statement. The Government shall not reimburse the Contractor for travel and other expenses associated with the removal of personnel. 8.7.2. Contractor personnel are not authorized to carry or possess personal weapons to include, but not limited to, firearms and knives with a blade length in excess of three inches, while assigned under this contract. 8.7.3. Working Attire and Appearance. Contractor personnel shall present a professional appearance commensurate with standards delineated for Government civilian personnel acting in similar capacities. 8.7.4 The Government reserves the right to review Contractor personnel qualifications. Upon request, resumes shall be provided to the Contracting Officer prior to clearance approval, for review and acceptance by the COR. The intent is verification purpose and not for the Government to become the hiring authority. 9. TRAVEL 9.1. Travel charges shall not be chargeable to this contract. 10. NON-PERSONAL SERVICE STATEMENT 10.1. Contractor employees performing services under this order will be controlled, directed, and supervised at all times by management personnel of the contractor. Contractor management will ensure that employees properly comply with the performance work standards outlined in the PWS. Contractor employees will perform their duties independent of, and without the supervision of, any Government official. The tasks, duties, and responsibilities set forth in the contract may not be interpreted or implemented in any manner that results in any contractor employee creating or modifying Federal policy, obligating the appropriated funds of the United States Government, overseeing the work of Federal employees, providing direct personal services to any Federal employee, or otherwise violating the prohibitions set forth in Parts 7.5 and 37.1 of the Federal Acquisition Regulation (FAR). The Government will control access to the facility and will perform the inspection and acceptance of the completed work. 11. PERSONNEL QUALIFICATIONS 11.1. The Contractor shall be responsible for employing technically qualified personnel to perform the work specified in this SOW. The Contractor shall maintain the personnel, organization, and administrative control necessary to ensure that the work delivered meets the contract specifications and requirements. The work history of each contractor employee must contain experience directly related to the task and functions he/she is intended to perform under this contract. The Government reserves the right, during the life of the resulting contract, to request work histories on any contractor employee for the purposes of verifying compliance with the above requirements; additionally, the Government reserves the right to review resumes of contractor personnel proposed to be assigned. Personnel assigned to, or utilized by, the Contractor in performance of work shall be fully capable of performing the requirements contained in the SOW in an efficient, reliable, and professional manner. The normal manner of dress is business casual. 11.2. Specific Personnel Qualifications Requirements Personnel assigned to or utilized by the contractor in the performance of this contract shall, as a minimum: 11.2.1. Be a U.S. Citizen, or authorized to work in the U.S. 11.2.2. Be certified to work on The Door Switch systems and provide proof of the authorization. 11.2.3. Have at least 5 years experience working with mechanical and electrical components of door systems. 12. PERFORMANCE STANDARDS AND QUALITY MEASUREMENT
12.1. Performance standards define desired services. The Government performs surveillance to determine if the Contractor exceeds, meets, or does not meet these standards. The Government shall use these standards to determine Contractor performance and shall compare Contractor performance to the Acceptable Quality Level (AQL). The Quality Assurance Surveillance Plan (QASP) method of surveillance will be by random inspection. 12.2. The QASP and its performance objectives are as follows: PWS Para. Performance Objective Performance Standard Acceptable Quality Level Surveillance Method Compliance 6.0. Reports/Results
Ensure all reports and results are typed, dated, titled, and contain accurate information.
100% performance level
Visual inspection conducted by the COR and/or customer Below AQL, non-acceptance of services. A Contract Discrepancy Report (CDR), will be issued for performance below the AQL. The Contractor will have five workdays to provide a response that includes an improvement strategy for addressing the issues. 30 days after issuing the CDR, the Contractor will be re-rated. If performance does not comply with PWS, the PCO will be notified, the performance record will be documented, and PCO. 8.7.
Standards of conduct Ensure there are no reported events related to conduct/attitude/customer service, scheduling, staffing and timeliness. No reported events Interactions with COR and any Engineering personnel Same as above.
The following solicitation provisions apply to this acquisition: 1. FAR 52.212-1, Instructions to Offerors Commercial Products and Commercial Services 2. FAR 52.212-3, Offerors Representations and Certifications Commercial Products and Commercial Services
Offerors must complete annual representations and certifications electronically via the System for Award Management (SAM) website located at https://www.sam.gov/portal in accordance with FAR 52.212-3, Offerors Representations and Certifications Commercial Products and Commercial Services. If paragraph (j) of the provision is applicable, a written submission is required.
The following contract clause applies to this acquisition: FAR 52.212-4, Contract Terms and Conditions Commercial Products and Commercial Services
All quoters shall submit the following: 1. Questions: Any questions must be submitted in writing no later than Thursday, July 16, 2026 at 9:00 AM EST.
2. Quote: Offeror shall provide a quote using the table above.
All quotes shall be sent to the Contract Specialist at Rosangela.Pereira@va.gov.
The VA utilizes VISTA to issue a purchase order and liquidate invoices. Failure to register in VISTA may result in exclusion from the issuance of a VA contract. This determination will be at the discretion of the Contracting Officer. Interested parties with no prior VA contracts can apply here: https://www.cep.fsc.va.gov/
To facilitate the award process, all quotes must include a statement regarding the terms and conditions herein as follows:
"The terms and conditions in the solicitation are acceptable to be included in the award document without modification, deletion, or addition."
OR
"The terms and conditions in the solicitation are acceptable to be included in the award document with the exception, deletion, or addition of the following:"
Quoters shall list exception(s) and rationale for the exception(s), if any.
Submission of your response shall be received not later than Friday, July 17, 2026 at 3:00PM EST. All quotes shall be emailed to Rosangela Pereira at Rosangela.Pereira@va.gov.
Late submissions shall be treated in accordance with the solicitation provision at FAR 52.212- 1(f).
Any questions or concerns regarding this solicitation should be forwarded in writing via e-mail to the Point of Contact listed below.
Point of Contact: Rosangela Pereira, Rosangela.Pereira@va.gov
This solicitation is issued as an RFQ. The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular (FAC) 2025-06 can be found at Acquisition.gov.
This solicitation is set-aside for Small Business.
The associated North American Industrial Classification System (NAICS) code for this procurement is 561621 Security Systems Services (except Locksmiths, with a small business size standard of $25.0M.
The FSC/PSC is H163 Quality Control- Alarm, Signal, and Security Detection Systems.
The Boston Healthcare System, Brockton Division is seeking In-Patient Behavioral Health Door Alarm Test and Certification services.
All interested companies shall provide quotations for the following:
Services Item Number Description Quantity Unit Unit Price Amount 0001 Base Year: 114 MH Overdoor Alarms 6 Alarm Controllers Quarterly Testing (3) Annual Certification (1) 4 EA
1001 Option Year 1: 114 MH Overdoor Alarms 6 Alarm Controllers Quarterly Testing (3) Annual Certification (1) 4 EA
2001 Option Year 2: 114 MH Overdoor Alarms 6 Alarm Controllers Quarterly Testing (3) Annual Certification (1) 4 EA
3001 Option Year 3: 114 MH Overdoor Alarms 6 Alarm Controllers Quarterly Testing (3) Annual Certification (1) 4 EA
4001 Option Year 4: 114 MH Overdoor Alarms 6 Alarm Controllers Quarterly Testing (3) Annual Certification (1) 4 EA
Total
$
Performance Work Statement
In-Patient Behavioral Health Door Alarm Test and Certification
Introduction. The VHA Boston Healthcare System (VHA BHS), Brockton Campus, located at 940 Belmont Street, Brockton, MA 02301 has a requirement to provide quarterly testing and annual inspection/recertification of The Door Switch suicide prevention door alarm systems installed in six (6) in-patient behavioral health wards in Building 2 of the VHA BHS Brockton Campus for the next 5 years. The six (6) behavioral health wards are as follows:
Behavioral Health Ward System Control Panels System Door Alarms Ward 2-1-B 1 16 Doors Ward 2-2-B 1 20 Doors Ward 2-3-B 1 20 Doors Ward 2-3-C 1 20 Doors Ward 2-4-B 1 20 Doors Ward 2-2-C 1 18 Doors
Description / Scope / Objective. The Contractor must provide all labor, equipment, tools, material, supervision and other items and services necessary to perform the work as defined in this Performance Work Statement. Applicable Documents. 3.1. The following laws, regulations, policies, and procedures in effect on date of contract issuance and all subsequent changes or updates apply: FAR Federal Acquisition Regulation VAAR Veterans Administration Acquisition Regulation VA Directives, Design Manuals, Master Specs https://www.cfm.va.gov/til/ ASME American Society of Mechanical Engineers OSHA Occupational Safety and Health Administration SCA DOL Website Service Contract Act (SCA) Directory of Occupations (Fifth Edition) http://www.dol.gov/whd/contracts/sca.htm
3.2. Glossary. Acronyms used in this PWS are listed below for easy reference: CO Contracting Officer COR Contracting Officer s Representative FAR Federal Acquisition Regulation OEM Original Equipment Manufacturer
Performance Requirements. 4.1. One (1) base year with four (4) one-year option periods 4.1.1. Quarterly testing of six (6) The Door Switch suicide prevention door alarm systems installed in Building 2, Behavioral Health Wards 2-1-B, 2-2-B, 2-2-C, 2-3-B, 2-3-C, and 2-4-B of the VHA BHS Brockton campus consisting of six (6) system control panels and 114 door alarms. Once every quarter, the contractor shall visit Building 2 of the VHA BHS Brockton campus and conduct a Walk and Press Test and an event download of each system. The Walk and Press Test consists of the following: 4.1.1.1. Please read all of the following instructions prior to initiating a walk and press test. 4.1.1.2. Locate the Silent Testing Keypad, in the nurses station above the 6160 Door Switch Keypad. 4.1.1.3. Second person should be standing at the first door to be tested, with mobile phone or radio. 4.1.1.4. At the Silent Testing Keypad enter 4321*- Indicator will turn from Red to Green. 4.1.1.5. The audible alarms are now silenced for 99 seconds. 4.1.1.6. Staff member located at the door can now press actuator on top of door (<2 pounds of pressure to activate) 4.1.1.7. Strobe above door should signal, the keypad in the nurses station should beep continuously and display the room and zone number. 4.1.1.8. Once confirmed, Staff member at door can use key to disarm beeping in nurses station via keyswitch at the door. This will verify keyswitch test. 4.1.1.9. Staff member at keypad will press 1234#71 on White 6160 Keypad to disable strobe, and 12341 to re-arm the system. 4.1.1.10. Contract staff member in nurses station can then perform 4.1.1.4 again to reenter silent mode and test next door, if 99 seconds has expired. 4.1.1.11. The system should now be enabled once again. THE DOOR SWITCH SYSTEM ENABLED should be visible on the keypad s screen. And the green light should be lit. 4.1.1.12. NOTE: While performing this test, it is helpful to have one staff member at the keypad and one staff member moving throughout the system and activating The Door Switch. Both can communicate by mobile phone or walkie-talkie if facility regulations permit. 4.1.1.13. In addition to the Walk and Press test, the contractor will conduct an event download of all incidents and send the report to the COR. The contractor will also verify that the system time and date is correct, and will correct it if it is not. 4.1.2. Annual inspection/recertification of six (6) The Door Switch suicide prevention door alarm systems installed in Building 2, Behavioral Health Wards 2-1-B, 2-2-B, 2-2-C, 2-3-B, 2-3-C, and 2-4-B of the VHA BHS Brockton campus consisting of 6 system control panels and 114 door alarms. Annually, the contractor will make one (1) visit to Building 2 of VHA BHS Brockton campus and perform a full system inspection and recertification of The Door Switch systems and an event download. This consists of the following: 4.1.2.1. For all 114 doors, the Contractor will inspect and test all components, including but not limited to, the door switch, key switch, strobe, hinge, and frame. 4.1.2.2. The contractor will also inspect and test the six (6) main panels and the keypads. 4.1.2.3. The contractor shall repair any issues, replace any missing parts, and update any available software within 24 hours of the inspection. 4.1.2.4. Upon completion of recertification, the contractor will submit a report to the COR, preferably a spreadsheet, listing each door and indicating pass or fail for all components listed in 4.1.2.1, and actions taken to correct failures. This report will also include findings from the main panel and the keypad. 4.1.2.5. In addition to the full system recertification, the contractor will conduct an event download of all incidents and send the report to the COR. The contractor will also verify that the system time and date is correct, and will correct it if it is not. 4.2. Each year, the contractor will conduct three (3) Walk and Press tests, and one (1) full system test and recertification, for a total of 4 (four) visits per year for each of the six (6) systems. After the first year, each annual recertification visit must be conducted within a 15-day window of the date of the previous annual recertification visit. 5.0. Performance Location and Hours. 5.1. Primary place of performance is the VHA Boston Healthcare System, Brockton campus, 940 Belmont Street, Brockton, MA 02301. 5.2. Contractor shall check in with the COR each time they are on site to complete scheduled work. 5.3. Government normal duty hours are from 0730-1630, Monday through Friday, excluding Federal holidays. Contractor access will be provided during normal hours. 6.0. Deliverables. 6.1. The contractor shall provide the following reports to the COR: 6.1.1. Results and findings of each Walk and Press Test, broken down by ward. 6.1.2. Results of the event download after each Walk and Press Test. 6.1.3. Results and findings of each ward system recertification as detailed in 4.1.2.5. 6.1.4. Quotes and descriptions of work to resolve any issues found during the full system recertifications that can t be fixed on the spot. 6.1.5. Results of the event download after the full system recertifications. 7.0. Key Personnel Replacement and Substitution. 7.1. Requests for approval of substitutions shall be in writing and shall provide a detailed explanation of the circumstances necessitating the proposed substitutions. The request shall contain a complete resume for the proposed substitute, and any other information requested or required by the Contracting Officer to approve or disapprove the request. Proposed substitutes shall have qualifications that are equal to or higher than the personnel being augmented. The Contracting Officer or his/her authorized representative shall evaluate such requests and promptly notify the Contractor in writing whether the proposed substitution is acceptable. 7.2. If the Contracting Officer determines that, (1) suitable and timely replacement of personnel who have been reassigned, terminated or have otherwise become unavailable for the contract work is not reasonably forthcoming, or (2) the resultant substitution would be so substantial as to impair the successful completion of the contract or the delivery order in accordance with the proposal accepted by the Government at time of contract award, the Contracting Officer may, (1) terminate the contract for default or for the convenience of the Government, as appropriate, or (2) at his discretion, if he finds the Contractor at fault for the condition, equitably adjust the contract price downward to compensate the Government for any resultant delay, loss or damage. 7.3. The Contractor shall replace any absent individual for any period greater than one workday so as to leave a full complement of trained qualified personnel at all times with no disruption of services. 8.0. Contractor Personnel and Management. 8.1. Contractor Personnel. The Contractor shall be responsible for employing technically qualified personnel to perform the work specified in this SOW. The Contractor shall maintain the personnel, organization and administrative control necessary to ensure that the work delivered meets the contract specifications and requirements. 8.2. Government Badges. The COR will coordinate the issuance of required access badges to Contractor personnel. Contract personnel shall wear identification badges provided by the Government at all times when on campus. Badges shall be worn on the outer garment, attached to the outer shirt or jacket pocket by a button or clip or worn around the neck secured by an appropriate identification card lanyard. 8.2.1 Government issued identification badge remains the property of the Government and shall be returned to the issuing office or other designated Government personnel upon transfer of Contractor employees from the contract. 8.3. Contractor Badges. Notwithstanding the requirement to wear a Government furnished badge, Contractor personnel shall also wear a laminated contractor identification badge at all times when performing services under this Contract, including when on Government directed travel The badge will contain a personal picture, name of employee, and Contractor's name. Badges shall be worn on the outer garment attached to the outer shirt or jacket pocket by a button or clip or worn around the neck secured by an appropriate identification card lanyard. 8.4. Safety/Security Requirements. 8.4.1 The Contractor shall comply with OSHA regulations pertaining to Confined space and Fall protection specific to work environment related to this contract. 8.4.2 The Contractor shall comply with all applicable federal, state and local laws and ensure performance is secure while protecting material, equipment, and supplies from damage and loss. Government security personnel shall have the express right to inspect for security violations at any time during the term of the contract. 8.5. All information generated in performance of this contract becomes property of the Government and must be surrendered upon request and/or completion of the contract. The Contractor must protect against the destruction and/or misplacement of all information produced under this contract, unless directed under local policy to destroy. This includes both hard and soft copies of data. 8.6. The Contractor shall not release any information (including photographs, files, public announcements, statements, denials, or confirmations) on any part of the subject matter of this contract or any phase of any program hereunder without the prior written approval of the COR. 8.7. Standards of conduct 8.7.1. Conduct of Personnel. Contractor personnel shall conduct themselves in a professional manner (i.e. timeliness, communication; spoken and written etc.). The Contracting Officer may require the Contractor to remove from the job site any employee working under this contract for reasons of suspected misconduct, a suspected security breach, or suspected to be under the influence of alcohol, drugs, or any other incapacitating agent. Contractor employees shall be subject to dismissal from the premises upon determination by the Contracting Officer that such action is necessary in the interests of the Government. The hospital director or designated representative has the authority to bar individuals from the Government facility. The removal from the job site or dismissal from the premises shall not relieve the Contractor of the requirement to provide sufficient personnel to perform the services as required by this performance work statement. The Government shall not reimburse the Contractor for travel and other expenses associated with the removal of personnel. 8.7.2. Contractor personnel are not authorized to carry or possess personal weapons to include, but not limited to, firearms and knives with a blade length in excess of three inches, while assigned under this contract. 8.7.3. Working Attire and Appearance. Contractor personnel shall present a professional appearance commensurate with standards delineated for Government civilian personnel acting in similar capacities. 8.7.4 The Government reserves the right to review Contractor personnel qualifications. Upon request, resumes shall be provided to the Contracting Officer prior to clearance approval, for review and acceptance by the COR. The intent is verification purpose and not for the Government to become the hiring authority. 9. TRAVEL 9.1. Travel charges shall not be chargeable to this contract. 10. NON-PERSONAL SERVICE STATEMENT 10.1. Contractor employees performing services under this order will be controlled, directed, and supervised at all times by management personnel of the contractor. Contractor management will ensure that employees properly comply with the performance work standards outlined in the PWS. Contractor employees will perform their duties independent of, and without the supervision of, any Government official. The tasks, duties, and responsibilities set forth in the contract may not be interpreted or implemented in any manner that results in any contractor employee creating or modifying Federal policy, obligating the appropriated funds of the United States Government, overseeing the work of Federal employees, providing direct personal services to any Federal employee, or otherwise violating the prohibitions set forth in Parts 7.5 and 37.1 of the Federal Acquisition Regulation (FAR). The Government will control access to the facility and will perform the inspection and acceptance of the completed work. 11. PERSONNEL QUALIFICATIONS 11.1. The Contractor shall be responsible for employing technically qualified personnel to perform the work specified in this SOW. The Contractor shall maintain the personnel, organization, and administrative control necessary to ensure that the work delivered meets the contract specifications and requirements. The work history of each contractor employee must contain experience directly related to the task and functions he/she is intended to perform under this contract. The Government reserves the right, during the life of the resulting contract, to request work histories on any contractor employee for the purposes of verifying compliance with the above requirements; additionally, the Government reserves the right to review resumes of contractor personnel proposed to be assigned. Personnel assigned to, or utilized by, the Contractor in performance of work shall be fully capable of performing the requirements contained in the SOW in an efficient, reliable, and professional manner. The normal manner of dress is business casual. 11.2. Specific Personnel Qualifications Requirements Personnel assigned to or utilized by the contractor in the performance of this contract shall, as a minimum: 11.2.1. Be a U.S. Citizen, or authorized to work in the U.S. 11.2.2. Be certified to work on The Door Switch systems and provide proof of the authorization. 11.2.3. Have at least 5 years experience working with mechanical and electrical components of door systems. 12. PERFORMANCE STANDARDS AND QUALITY MEASUREMENT
12.1. Performance standards define desired services. The Government performs surveillance to determine if the Contractor exceeds, meets, or does not meet these standards. The Government shall use these standards to determine Contractor performance and shall compare Contractor performance to the Acceptable Quality Level (AQL). The Quality Assurance Surveillance Plan (QASP) method of surveillance will be by random inspection. 12.2. The QASP and its performance objectives are as follows: PWS Para. Performance Objective Performance Standard Acceptable Quality Level Surveillance Method Compliance 6.0. Reports/Results
Ensure all reports and results are typed, dated, titled, and contain accurate information.
100% performance level
Visual inspection conducted by the COR and/or customer Below AQL, non-acceptance of services. A Contract Discrepancy Report (CDR), will be issued for performance below the AQL. The Contractor will have five workdays to provide a response that includes an improvement strategy for addressing the issues. 30 days after issuing the CDR, the Contractor will be re-rated. If performance does not comply with PWS, the PCO will be notified, the performance record will be documented, and PCO. 8.7.
Standards of conduct Ensure there are no reported events related to conduct/attitude/customer service, scheduling, staffing and timeliness. No reported events Interactions with COR and any Engineering personnel Same as above.
The following solicitation provisions apply to this acquisition: 1. FAR 52.212-1, Instructions to Offerors Commercial Products and Commercial Services 2. FAR 52.212-3, Offerors Representations and Certifications Commercial Products and Commercial Services
Offerors must complete annual representations and certifications electronically via the System for Award Management (SAM) website located at https://www.sam.gov/portal in accordance with FAR 52.212-3, Offerors Representations and Certifications Commercial Products and Commercial Services. If paragraph (j) of the provision is applicable, a written submission is required.
The following contract clause applies to this acquisition: FAR 52.212-4, Contract Terms and Conditions Commercial Products and Commercial Services
All quoters shall submit the following: 1. Questions: Any questions must be submitted in writing no later than Thursday, July 16, 2026 at 9:00 AM EST.
2. Quote: Offeror shall provide a quote using the table above.
All quotes shall be sent to the Contract Specialist at Rosangela.Pereira@va.gov.
The VA utilizes VISTA to issue a purchase order and liquidate invoices. Failure to register in VISTA may result in exclusion from the issuance of a VA contract. This determination will be at the discretion of the Contracting Officer. Interested parties with no prior VA contracts can apply here: https://www.cep.fsc.va.gov/
To facilitate the award process, all quotes must include a statement regarding the terms and conditions herein as follows:
"The terms and conditions in the solicitation are acceptable to be included in the award document without modification, deletion, or addition."
OR
"The terms and conditions in the solicitation are acceptable to be included in the award document with the exception, deletion, or addition of the following:"
Quoters shall list exception(s) and rationale for the exception(s), if any.
Submission of your response shall be received not later than Friday, July 17, 2026 at 3:00PM EST. All quotes shall be emailed to Rosangela Pereira at Rosangela.Pereira@va.gov.
Late submissions shall be treated in accordance with the solicitation provision at FAR 52.212- 1(f).
Any questions or concerns regarding this solicitation should be forwarded in writing via e-mail to the Point of Contact listed below.
Point of Contact: Rosangela Pereira, Rosangela.Pereira@va.gov