Hardware Warranty Extension Service

The contract calls for the provision of extended hardware warranty and maintenance services for eleven SecureSync units, ensuring continued operational reliability through technical support and repair options beyond the original manufacturer’s warranty period. Services include responsive diagnostic assistance, on-site or depot repair, and replacement of defective components, all tailored to maintain system integrity and minimize downtime for critical infrastructure. The scope is limited to hardware-related issues and excludes software support or non-hardware upgrades. This is a subcontract under the Internal Services Department of California, with performance centered in Los Angeles. The solicitation was posted on June 25, 2026, and responses are due by June 30, 2026, with a NAICS code of 811212 indicating computer and office machine repair and maintenance. The contract does not specify a set-aside classification, and no point of contact details are provided beyond the public bid portal link. All work must comply with the agreed-upon service levels and response timelines as outlined in the subcontractual agreement.