Health Coverage Tax Credit
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The contract pertains to the issuance of a follow-on task order under the existing blanket purchase agreement (BPA) titled "Measuring and Improving Customer Satisfaction with the IRS." This task order, identified as Health Coverage Tax Credit (HCTC), continues efforts initially conducted through Task Order 0026 awarded to ICF Macro. The contract is linked to the IRS’s mandate under the American Recovery and Reinvestment Act of 2009 to maintain transparency and accountability. The HCTC program, established by the Trade Act of 2002, assists eligible individuals by covering 80% of their health plan premiums. Given recent legislative changes and evolving beneficiary demographics, the IRS re-baselined the program’s quantitative survey in 2009 using an updated version of an earlier survey from 2003, to establish a new baseline of program awareness, interest, utilization, and satisfaction. This new task order will supplement previous research, particularly Surveys 3 and 4, by adding a specific set of supplemental questions aimed at enhancing data quality and program understanding. The results from the updated survey efforts are critical, as they must be compiled and reported to Congress by December 31, 2010. The procurement process is conducted through Federal Supply Schedule provisions under FAR 8.4, and the contract opportunity is listed as a presolicitation with no set-aside indicated. Key contacts for this procurement include Contracting Officer Barbara E. Czerw and Contract Specialist Seraphina Sok, both of whom are reachable via provided IRS contact details.
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TBD, USASet-Aside
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