This Subcontract opportunity from Mississippi was posted on June 17, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Help Desk & End-User Support

Closed

State & Local

Submission Closed08/14/2024, 07:00:00 PM CDT

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541513

New

Managed Information Technology Services

Solicitation # managed-information-technology-services

The Housing Authority of the City of Los Angeles is seeking solicitations for Managed Information Technology Services. This opportunity is designated as an SBA set-aside, making it available to various small business categories, including Veteran Owned, Service-Disabled Veteran Owned, Women-Owned, and HUBZone Small Businesses. The primary NAICS code for this requirement is 541513, with additional applicable codes including 541519, 541512, 519190, and 541690. Interested parties must submit their responses by the deadline of November 16, 2026. The solicitation was officially posted on November 5, 2026. For further inquiries or submission details, the primary point of contact is Swan Lam.

Housing Authority of the City of Los Angeles

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DEADLINE

Enterprise Search Maintenance and Incident ManagementThis subcontract opportunity with the State University of New York involves providing comprehensive 24x7 incident management and technical support for the Funnelback search platform. The selected prime contractor will be responsible for delivering Customer Care Core Annual Support and Maintenance, which includes the handling of unlimited support and maintenance task tickets along with the delivery of ongoing technical support services and detailed incident resolution reports for University at Buffalo projects. Eligible bidders must hold a New York State certification as an MBE, WBE, or SDVOB. The project falls under NAICS code 541513, with a response deadline set for November 30, 2026.

State University of New York (SUNY)

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Systems Integration ServicesThe Systems Integration Services subcontract for San Diego County focuses on integrating a new Assessor system with existing county infrastructure. The project requires prime contractors on ARCC projects to configure the system using API standards and third-party components to ensure functional data exchanges and seamless system interfaces. Due to the technical nature of the work, a deep understanding of the County of San Diego's specific technical environment is required. This opportunity is categorized under NAICS code 541513 and will be performed in San Diego. The solicitation was posted on November 5, 2026, with a response deadline set for February 1, 2027. Interested parties can find further details through the San Diego County business portal.

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Pharmacy IT & Data Security ServicesThis subcontract for Pharmacy IT and Data Security Services involves providing and maintaining secure data transmission systems for prime contractors working on County of San Mateo health center projects. The scope of work includes the implementation of secure networks for prescription data, the management of Electronic Health Record integrations, and the utilization of encrypted servers and network security firewalls to ensure all storage remains HIPAA-compliant. The selected provider must maintain strict adherence to HIPAA regulations and carry Cyber Liability Insurance to mitigate risks associated with sensitive health data. The primary objective of the agreement is the delivery of a fully operational, secure network and data management system. This opportunity is associated with Health - SMMC in California, with a response deadline set for November 25, 2026.

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Website Maintenance and SupportThis subcontract for Website Maintenance and Support involves providing ongoing technical updates and troubleshooting for prime contractors working on website projects for the County of San Mateo County Executive's Office. The scope of work includes applying security patches, monitoring system performance and uptime, and executing routine backups through specialized software while ensuring strict adherence to security compliance standards. The selected provider is responsible for delivering comprehensive maintenance logs and uptime reports to ensure a stable web environment. This opportunity is categorized under NAICS code 541513 and was posted on November 4, 2026, with a response deadline of November 20, 2026.

County Executive's Office

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PKI Managed Services Provider (MSP)The PKI Managed Services Provider subcontract supports the California Employment Development Department by maintaining the production hosted environment for prime contractors. The primary objective is to ensure high availability and the continuous operation of the Command and EJBCA PKIaaS environment within the U.S. region. To maintain system reliability, the provider must guarantee 99.99% uptime coverage and deliver Premium Support services in strict adherence to ITIL service management standards. Administrative requirements include the delivery of monthly uptime reports and detailed documentation of resolved support tickets. This opportunity falls under NAICS code 541513 and is associated with the state of California. Interested parties should note the response deadline of November 18, 2026.

California Employment Development Department

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High Performance Computing (HPC) & DevSecOpsThis subcontract focuses on providing high performance computing, network, storage, and cloud solutions to support prime contractors on AFTAC nuclear treaty monitoring projects. The scope of work involves the implementation of IaaS, PaaS, and SaaS models, alongside the development of Agile CI/CD pipelines and the integration of machine learning and artificial intelligence solutions. Key deliverables include fully configured HPC environments and robust cloud infrastructure designed to meet specific mission requirements. Managed under NAICS code 541513 for the Department of Defense, the performance of this contract takes place at Patrick AFB. Due to the sensitive nature of the work, strict adherence to security standards is mandatory, specifically requiring compliance with NIST SP 800-171 and CMMC regulations.

FA7022 Amic Det 2 Ol Patrick Pka

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TRD-X System Support ServicesThe TRD-X System Support Services subcontract focuses on providing continuous technical support and system maintenance for prime contractors operating on Florida Department of Transportation District 2 projects. The scope of work involves monitoring systems, troubleshooting API feeds, and utilizing the TRD-X Cloud Infrastructure to maintain high levels of platform availability and overall performance. Key deliverables for this engagement include ensuring consistent system uptime, the timely resolution of technical support tickets, and the submission of detailed maintenance reports. This opportunity is categorized under NAICS code 541513 and is associated with the Florida Department of Transportation.

Florida Department of Transportation

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Cisco Enterprise Software Maintenance and 24/7 SupportThis subcontract opportunity for the Los Angeles Unified School District involves providing comprehensive software maintenance and 24/7 technical support for prime contractors managing network projects. The scope of work includes provisioning software maintenance licenses, delivering critical bug fixes, and applying security vulnerability patches specifically for Cisco ISR 4451-X and C8300 series hardware. Eligible candidates must hold Cisco Certified Partner status and demonstrate a strong familiarity with Federal E-Rate regulations. The contract requires the delivery of active maintenance agreements and established technical support channels. Interested parties must respond by December 3, 2026, for performance within the Los Angeles-Long Beach-Santa Ana area.

Los Angeles Unified School District

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HermesThe Federal Acquisition Service, under the General Services Administration, is seeking a highly capable contractor for the Hermes project. The primary objective of this procurement is to secure professional support and operational management for the government-owned and contractor-operated Network Hosting Center and Conexus systems within the ETS framework. This opportunity is currently listed as a forecast with a posted date of November 3, 2026. Interested parties may coordinate with Marka Johnson or Small Business Specialist William Strobel for further information regarding the requirements and acquisition process.

Federal Acquisition Service

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Helpdesk and Asset Management Support FY27-APHSTCSD2-HelpDeskSupportSvcAssetMgmtBaseThe Animal and Plant Health Inspection Service within the Department of Agriculture is forecasting a requirement for Helpdesk and Asset Management Support for fiscal year 2027. This contract focuses on the MRP IT Technical Assistance Center, which provides essential technical support and asset management services to ensure the continuity of high priority non-CEC supported APHIS programs. Key operational priorities for this effort include supporting emergency response activities, specifically the Highly Pathogenic Avian Influenza response, as well as various international deployment initiatives. The requirement is categorized under NAICS code 541513, and Marcus Brown serves as the primary point of contact for this procurement.

Animal and Plant Health Inspection Service

POSTED

DEADLINE

EUC Deployment & Lifecycle Support ServicesThe EUC Deployment and Lifecycle Support Services subcontract involves the deployment, in-life support, and maintenance of End User Computing hardware for prime contractors working on Yorkshire Water projects. The scope of work includes managing UK-wide fulfillment to various offices, home workers, and remote locations, supported by secure warehousing, strict inventory control, and comprehensive asset tracking. To qualify for this engagement, providers must hold ISO 45001 and ISO 9001 certifications. Key deliverables for the contract include the successful installation of hardware and the provision of detailed maintenance logs. The project is categorized under NAICS code 541513 and is managed for Yorkshire Water Services Limited.

Yorkshire Water Services Limited

POSTED

2 days ago

DEADLINE

N/A

AI Contract Overview

This subcontract opportunity, titled Help Desk and End-User Support, is issued by the state of Mississippi to provide essential technical assistance for WIC clinic staff. The scope of work focuses on delivering Tier 1 and Tier 2 technical support, which encompasses critical operational tasks such as managing password resets, handling access provisioning, and developing comprehensive training materials for end users. The solicitation was posted on June 17, 2024, with a response deadline set for August 15, 2024. Classified under NAICS code 541513, the contract seeks a provider capable of maintaining seamless technical operations and supporting the digital infrastructure used by clinic personnel to ensure efficient service delivery.