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TRD-X System Support Services

Active
State & Local

Contract Overview

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The TRD-X System Support Services subcontract focuses on providing continuous technical support and system maintenance for prime contractors operating on Florida Department of Transportation District 2 projects. The scope of work involves monitoring systems, troubleshooting API feeds, and utilizing the TRD-X Cloud Infrastructure to maintain high levels of platform availability and overall performance. Key deliverables for this engagement include ensuring consistent system uptime, the timely resolution of technical support tickets, and the submission of detailed maintenance reports. This opportunity is categorized under NAICS code 541513 and is associated with the Florida Department of Transportation.

General Info

Technical support and system maintenance for FDOT District 2 TRD-X Cloud Infrastructure.

Documents

This scope was carved out of DOT-SS-27-2005-JB.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

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Traffic Data Exchange Platform (TRD X)

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Organization & Contact Information

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AgencyFlorida Department of Transportation
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs ongoing technical support and system maintenance for prime contractors on FDOT District 2 projects. Monitors systems, troubleshoots API feeds, and provides technical assistance using the TRD-X Cloud Infrastructure to ensure platform availability and performance. Delivers system uptime, resolved technical support tickets, and maintenance reports.

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Landscaping Services

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