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24/7 Technical Support for Cardiology Procedures

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

NAICS

541513 - Computer Facilities Management Services

Place of Performance

Portsmouth, VA, 23708, USA

Set-Aside

NONE

Documents

This scope was carved out of 12467230.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Request for Information: Cardiology Equipment Preventative Maintenance and Service Agreement for Naval Medical Center Portsmouth

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Timeline

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Organization & Contact Information

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AgencyDepartment Of Defense → Defense Health Agency
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provides real-time technical assistance and remote troubleshooting for clinical staff during active patient procedures for prime contractors on Defense Health Agency projects at Naval Medical Center Portsmouth. Operates a Technician Service Center with a four-hour telephone response time for LabSystem Pro, MicroPace, and Angiojet systems. Requires HIPAA compliance for patient data privacy. Delivers technical resolution of equipment issues to prevent clinical downtime.

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Same NAICS industry code

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NAICS: 811210
New
Federal
Request for Information: Cardiology Equipment Preventative Maintenance and Service Agreement for Naval Medical Center Portsmouth
Solicitation # 12467230
The Defense Health Agency is issuing a Request for Information to identify qualified Original Equipment Manufacturer authorized service providers for a cardiology equipment preventative maintenance and service agreement at Naval Medical Center Portsmouth, Virginia. The requirement involves comprehensive maintenance, repair, and support for the LabSystem Pro Recording System, MicroPace Stimulator, and Angiojet Recording System. The scope of work includes routine preventative maintenance, corrective repairs, 24/7 technical support during patient procedures, and full coverage of parts, travel, and labor. All services must comply with OEM, Joint Commission, and FDA standards to ensure patient safety and operational readiness. The proposed period of performance spans from January 1, 2027, through December 31, 2029, consisting of a base year and two option years. Key performance requirements include a four-hour telephone response to trouble calls, a best-effort on-site response within 48 hours, and a goal of restoring equipment functionality within 72 hours. Contractors must provide field service reports within two days of completion and adhere to strict shipping requirements, utilizing the fastest reasonable means for replacement parts at no additional cost to the government. Interested respondents must submit a capabilities statement and company information by November 10, 2026.
Electronic and Precision Equipment Repair and Maintenance

POSTED

about 10 hours ago

DEADLINE

in 7 days
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