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Desktop & Systems Support (Help Desk)

Active

Federal

Response Deadline11/17/2026, 04:59:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract opportunity with the Department of Defense for NSWC Dahlgren involves providing comprehensive desktop and systems support for prime contractors on NSWCDD projects. The scope of work includes Help Desk services for Federal, DoD, and industry users, focusing on hardware troubleshooting and software support utilizing standard Government IT hardware. Key deliverables include the resolution of support tickets and the ongoing maintenance of workstations. The project is located in Dahlgren, Virginia, and falls under NAICS code 541513. Due to the nature of the work, all personnel must possess the required security clearances as specified in the statement of work. Interested parties should note the response deadline of November 17, 2026.

General Info

Agency

Department Of Defense → Nswc Dahlgren

NAICS

541513 - Computer Facilities Management Services

Place of Performance

Dahlgren, VA, 22448, USA

Set-Aside

NONE

Documents

This scope was carved out of N0017827R3002.

The full solicitation package (4 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

A DEPT INFRASTRUCTURE, LIBRARY AND SYSTEMS ADMINISTRATION SUPPORT

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Timeline

PostedOct 30

subcontract

Response DeadlineNov 17

Submission deadline

Response Deadline

11/17/2026, 04:59:00 AM UTCin 17 days

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Organization & Contact Information

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AgencyDepartment Of Defense → Nswc Dahlgren

ContactsNo contacts available

OfficeN/A

Organization / AgencyDepartment Of Defense → Nswc Dahlgren

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides end-user desktop support and systems troubleshooting for prime contractors on NSWCDD projects. Performs Help Desk support for industry, Federal, and DoD users, including hardware troubleshooting and software support using standard Government IT hardware. Requires personnel security clearances per SOW Section C.8.1. Delivers resolved support tickets and maintained workstations.

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