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This Subcontract opportunity from Maryland was posted on July 24, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Help Desk and IT Support Operations

Closed
State & Local

Contract Overview

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The City of Rockville in Maryland is seeking a subcontractor for Help Desk and IT Support Operations. The primary objective of this contract is to secure ongoing Tier 1 and Tier 2 help desk support to manage ticket resolution, user troubleshooting, and general system maintenance for end-users. This effort falls under NAICS code 541511, focusing on custom computer programming services to ensure stable and efficient IT operations. Interested parties must submit their responses by the deadline of August 20, 2025. The solicitation was officially posted on July 24, 2025, and further details regarding the submission process can be accessed through the Maryland eMMA portal.

General Info

Agency

Maryland → City of Rockville

Place of Performance

MD, USA

Set-Aside

NONE

Documents

This scope was carved out of TTC RFP 2025-04 CARS.

The full solicitation package (4 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFP 29-25 City of Rockville JEDI Strategic Plan

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyMaryland → City of Rockville
ContactsNo contacts available
OfficeN/A
Organization / Agency
Maryland → City of Rockville
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide ongoing Tier 1/Tier 2 help desk support, ticket resolution, user troubleshooting, and system maintenance for end-users.

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Posted before this notice, open and closed

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