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This Subcontract opportunity from Michigan was posted on July 27, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Help Desk & Ongoing Support Services

Closed
State & Local

Contract Overview

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The contract seeks providers to deliver Tier 1–2 technical support and ongoing maintenance services for a Laboratory Information Management System following its deployment. Responsibilities include system monitoring, incident troubleshooting, and routine maintenance to ensure continuous operational reliability and performance. Support must be responsive and aligned with established service levels to address user issues, system anomalies, and minor enhancements without requiring higher-tier engineering intervention. The work is classified as a subcontract under NAICS code 541519, indicating it falls under other computer-related services, and is managed by the Michigan Department of Technology, Management and Budget. The solicitation was posted on July 27, 2026, with a response deadline of August 10, 2026, and performance is expected to occur in Michigan, though the exact city and address are not specified. No set-aside designation is indicated, making the opportunity open to all eligible subcontractors.

General Info

Tier 1-2 technical support and maintenance for a Laboratory Information Management System.

Place of Performance

MI, USA

Set-Aside

NONE

Documents

This scope was carved out of 260000001722.

The full solicitation package (5 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFP-171-260000001722-3 | RFP - Newborn Screening LIMS

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyMichigan → DTMB
ContactsNo contacts available
OfficeN/A
Organization / AgencyMichigan → DTMB
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide Tier 1–2 technical support, system monitoring, troubleshooting, and maintenance for the LIMS post-deployment.

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Miguel
Hillary
Keith Deutsch
Christine

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