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This Government Contract opportunity from Texas was posted on June 9, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Help Desk & Technical Support

Closed
State & Local

Contract Overview

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The contract involves providing ongoing help desk and technical support services to system users, focusing on diagnosing issues, resolving technical problems, and collaborating closely with the Texas Juvenile Justice Department's IT staff. This subcontract aims to ensure continuous and effective technical assistance to maintain system functionality and user satisfaction. The work falls under the NAICS code 541519, which pertains to other computer-related services. Issued by the Texas Juvenile Justice Department, the solicitation for this support service was posted in early June 2026, with responses due by early July 2026. While specific location details for performance and points of contact are not provided, the contract emphasizes a partnership role supporting the department’s internal technical infrastructure. The opportunity is listed publicly through Texas’ state procurement system, evidencing a formal and competitive procurement process.

General Info

Provide ongoing help desk and technical support to Texas Juvenile Justice Department's IT staff.

Agency

Texas Juvenile Justice Department

Place of Performance

TX, USA

Set-Aside

NONE

Documents

This scope was carved out of 644-26-061926.

The full solicitation package (4 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Online Special Education Tracking System

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No documents to break down

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyTexas Juvenile Justice Department
ContactsNo contacts available
OfficeN/A
Organization / Agency
Texas Juvenile Justice Department
Office AddressN/A
ContactsNo contact information available

Full Description

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Ongoing technical support for system users, including issue diagnosis, resolution, and coordination with TJJD IT staff.

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