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This Government Contract opportunity from Defense Nuclear Facilities Safety Board was posted on March 9, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Help Desk & Tier 2 IT Support Services

Closed
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541513
New
SLED
Request for Proposals to Provide Co-Managed IT Services
Solicitation # 2026-08
The City of Hinesville, Georgia, has issued Request for Proposals 2026-08 to solicit qualified Information Technology firms for comprehensive co-managed IT services. The selected contractor will supplement the City's internal IT staff by providing remote Tier 1 end-user support via a ticketing system, monitoring and alerting, and cybersecurity support. Under this co-managed model, the City retains full ownership of network and systems administration, including architecture decisions, hardware standards, and firewall policies. The contract is anticipated to have an initial one-year term with options for annual renewals. Key responsibilities include participating in emergency and critical incident responses, particularly for public safety entities like the Police and Fire Departments, and ensuring strict compliance with FBI Criminal Justice Information Services (CJIS) Security Policy for systems handling criminal justice information. Proposals must be submitted by 12:00 pm on October 23, 2026, to the Assistant City Manager’s Office at Hinesville City Hall. Submissions must include three printed copies and one electronic flash drive, with the cost proposal submitted separately in a sealed envelope. The evaluation process will consider qualifications, technical approach, cybersecurity capabilities, experience, service model, and cost. Proposers are required to complete several mandatory attachments, including a cost proposal, conflict of interest certification, non-collusion affidavit, and Georgia E-Verify compliance. Additionally, firms must provide evidence of commercial general liability insurance and may be required to demonstrate professional, technology errors and omissions, or cyber liability coverage. The City may also conduct interviews or demonstrations regarding specific technical workflows such as Microsoft 365 administration, backup recovery, and incident response.
City of Hinesville

POSTED

2 days ago

DEADLINE

in 23 days
NAICS: 541513
New
International
tender_22123 IBM Client Value Acceleration (CVA) Program
Solicitation # rf_x_20480
The Government of Ontario, through the Ministry of Public and Business Service Delivery and Procurement, is issuing a Request for Bids (RFB rf_x_20480) to procure software asset management reporting services under the IBM Client Value Acceleration (CVA) Program. Managed by the Infrastructure Technology and Operations Division, this initiative seeks an IBM Authorized SAM Provider to help the Ministry maintain operational continuity and avoid traditional software license verification audits. The selected provider will be responsible for delivering annual CVA reports for an initial two-year term starting in December 2026, with an option to extend for one additional year. Key deliverables include the 2027-2028 and 2028-2029 reports, and a potential 2029-2030 report, all of which must be submitted using the mandatory IASP CVA Reporting Template. Bidders must be certified IBM Authorized SAM Providers and demonstrate compliance with various trade agreements, including CETA, WTO-GPA, CPTPP, and the Canada-UK TCA. The evaluation process consists of three stages: a pass/fail qualification check, a technical response evaluation worth 30 percent of the total score, and a commercial response evaluation worth 70 percent. The contract will be awarded to the compliant bidder with the highest overall score. Bidders are required to submit their proposals via the Ontario Tenders Portal by October 28, 2026, and must provide a tax compliance verification number and evidence of adherence to the Occupational Health and Safety Act.
Public and Business Service Delivery and Procurement

POSTED

2 days ago

DEADLINE

in 27 days

General Info

NAICS

541513 - Computer Facilities Management Services

Place of Performance

Washington, DC, 20004, USA

Set-Aside

NONE

Documents

This scope was carved out of DIT20260001.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

DNFSB IT Support Services

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDefense Nuclear Facilities Safety Board → Defense Nuclear Facility Safety Board
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide Tier 2 help desk support for Microsoft 365 applications, troubleshoot user issues, manage service tickets, and support system administrators in a government environment.

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