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Software Maintenance and Warranty Support

Open
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract opportunity, titled Software Maintenance and Warranty Support, focuses on providing ongoing technical assistance and maintenance for prime contractors working on Maryland Benefits projects within the Department of Information Technology. The scope of work includes the delivery of software updates, patches, and general technical support utilizing authorized update repositories and manufacturer-specific tools. To ensure quality and compliance, the contract requires the use of authorized support partners or technicians who hold manufacturer certifications. The selected provider will be responsible for fulfilling warranty obligations and submitting detailed maintenance reports. This opportunity falls under NAICS code 541513 and was posted on November 13, 2026, with a response deadline of November 24, 2026. Interested parties can find further details through the Maryland eMaryland Marketplace Advantage portal.

General Info

Agency

Maryland

Place of Performance

MD, USA

Set-Aside

NONE

Documents

This scope was carved out of BPM059732.

The full solicitation package (6 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Fortra GoAnywhere Managed File Transfer

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Timeline

Posted

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Response Deadline

Submission deadline

Response Deadline

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Organization & Contact Information

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AgencyMaryland
ContactsNo contacts available
OfficeN/A
Organization / Agency
Maryland
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs ongoing maintenance and warranty support for prime contractors on Maryland Benefits – Department of Information Technology projects. Provides software updates, patches, and technical support using manufacturer-specific maintenance tools and update repositories. Requires manufacturer-certified support technicians or authorized support partners. Delivers maintenance reports and warranty fulfillment.

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Same NAICS industry code

NAICS: 541513
New
Federal
Sole Source Special Notice for DOT's Non-Competitively Adding Three Watch-Officers to Echelon Services, LLC's Existing Transportation Operations Center (TOC) Contract
Solicitation # 693JK427R500002
The U.S. Department of Transportation (DOT) is issuing a sole-source modification, numbered 27, to the existing Transportation Operations Center (TOC) support-services contract (No. 693JK423C500009) held by Echelon Services, LLC. This modification aims to address staffing deficiencies within the Departmental Office of Intelligence, Security and Emergency Response (S-60) by adding three operational Watch Officers, consisting of two Senior Watch Officers and one Journeyman Watch Officer. The addition is valued at $1,315,961.03, bringing the envisioned revised contract value to $7,505,455.83. The period of performance for these additional personnel runs from December 1, 2026, through September 30, 2028, with work performed at the DOT Headquarters in Washington, DC. The added personnel will be responsible for continuous operational monitoring, incident identification, and the development of situational awareness and reporting to maintain a 24/7 operational coordination capability. They must be proficient in National Incident Management System (NIMS) principles and Incident Command System (ICS) concepts, with demonstrated experience in emergency management, crisis communications, and recovery coordination. The DOT has justified this sole-source award based on the need for speed, efficiency, and continuity of transition, though the final signing is contingent upon the contracting officer determining that the pricing is fair and reasonable.
693JK4 Ost

POSTED

1 day ago

DEADLINE

in 14 days
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