Help Desk & User Support Services
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
AI Contract Overview
The contract entails providing Tier 1 and Tier 2 technical support services to end-users of the REMIS system across the Air Force, encompassing comprehensive ticket management, issue resolution, user training, and maintenance of documentation. Support activities are centered on ensuring seamless operation and user proficiency with REMIS, requiring responsive troubleshooting, accurate recordkeeping, and continuous improvement of support materials to address system changes and user needs. Performance is expected to occur primarily in Blairsville, Georgia, with a NAICS code of 541519 indicating it falls under other computer-related services. This subcontract is issued under the Department of Defense, specifically through the FA8770 Aflcmc Gbk organization, and is positioned as a support function integral to operational readiness. While no solicitation number is provided, the contract was posted on May 20, 2026, and no specific set-aside designation is indicated. The work demands a high level of technical expertise, customer service capability, and familiarity with military systems and protocols to effectively serve Air Force personnel in a mission-critical environment.
General Info
Agency
NAICS
Place of Performance
Blairsville, GA, 30512, USASet-Aside
Documents
This scope was carved out of FA877026CB008.
The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.
Sole Source bridge contract to provide support for the Reliability and Maintainability Information System (REMIS).
AI Contract Breakdown
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Timeline
Organization & Contact Information
Full Description
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