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This Solicitation opportunity from North Carolina was posted on December 2, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

High-Quality Intrastate Telecommunications Relay Service Provider in North Carolina

Closed
Doc1297129038State & Local

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This contract aims to secure a responsible vendor capable of providing high-quality intrastate Telecommunications Relay Service (TRS) in North Carolina, ensuring 24/7 availability throughout the year. The service is intended to facilitate accessible communication for individuals with disabilities, particularly those served by the Division of Services for the Deaf and Hard of Hearing. While the primary focus is on TRS, the contract does not restrict the vendor from offering additional related services that could enhance telecommunications access for North Carolinians with disabilities. The solicitation, posted by the North Carolina Department of Health and Human Services, has a contract value estimated between 5 million and 15 million dollars. Interested vendors must respond by January 15, 2025. The contract emphasizes selecting a reliable provider under NAICS code 517919, which pertains to telecommunications services, and offers a point of contact for inquiries. The overarching goal is to ensure continuous, high-quality relay services that support effective communication for individuals with hearing or speech disabilities across North Carolina.

General Info

Documents

1

RFP 30-25005A-DSDHH: Telecommunications Relay Services

DOCX, High priority: read this firstrfp
High

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyNorth Carolina Department of Health and Human Services
Contacts1 person available
OfficeN/A
Office AddressN/A
Contacts
Anthony BenzorPOC

Full Description

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The purpose of this Request for Proposal is to establish a single Contract to a single responsible Vendor for high-quality provision of intrastate TRS, in North Carolina 24 hours a day, 7 days a week, 365 days a year. Nothing in this RFP precludes the successful Vendor from offering other related services that advances the availability of telecommunications access to North Carolinians with disabilities for the Division of Services for the Deaf and Hard of Hearing’s consideration.

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