Higher Education Payment Processing System

The Citadel is soliciting proposals under RFP 27007-CC for a comprehensive, secure, and scalable integrated payment processing, One Card, and point-of-sale (POS) solution. The objective is to establish a centralized payment environment that supports student, department, retail, and e-commerce activities. Key technical requirements include real-time integration with the Ellucian Banner environment, support for electronic student payments and refunds, and the provision of both production and test environments. The solution must also adhere to PCI requirements to minimize the storage and transmission of card data. The contract is structured with an initial three-year term beginning January 1, 2027, with four optional one-year renewals, allowing for a maximum total duration of seven years. To be eligible, offerors must demonstrate experience implementing enterprise payment solutions in higher education, specifically with Ellucian Banner, and provide three higher-education references. Proposals must be submitted in a sealed package containing one paper copy and one electronic copy on a thumb drive by November 4, 2026. Award will be granted to the highest-ranked responsive and responsible offeror based on a 100-point evaluation, with Technical Solution and Integration accounting for 25 points.