Computerized Maintenance Management System (CMMS)

The Citadel is soliciting proposals under RFP 27008-LB for a Computerized Maintenance Management System (CMMS) to support its Facilities and Engineering department. The objective is to implement a centralized software solution capable of processing over 10,000 annual requests across various trades, including HVAC, plumbing, electrical, carpentry, custodial, and grounds. The system must facilitate the receipt, routing, tracking, and billing of work requirements while providing functional capabilities for work order and project management, preventive maintenance, personnel tracking, and tool inventory using bar code technology. The contract is structured for an initial one-year period commencing November 3, 2026, with four additional one-year options for a total potential duration of five years. Qualified vendors must possess at least ten years of experience implementing CMMS in college or university settings, and the proposed system must be currently utilized by at least twenty-five college campuses, half of which must be public institutions. Additionally, vendors must provide eight references, with 50 percent having successfully interfaced the system with Ellucian Banner. Technical requirements include compatibility with existing Citadel hardware and operation within a VMware environment. The selected provider must ensure the system is fully functional within four months of purchase and provide interactive training for up to 15 personnel. Proposals are due by October 28, 2026, and will be evaluated based on experience in higher education and implementation support.