Home Equity Conversion Mortgage (HECM) Business Service Provider Solution that fully supports all functional requirements, processes, steps, timelines, and reports associated with FHA’s current HECM insurance program and regulatory changes.

The Office of Housing

Department of Housing and Urban Development’s (HUD)

Sources Sought Synopsis

The Office of Housing – FHA Commissioner, U.S. Department of Housing and Urban Development (HUD), requires a comprehensive HECM loan servicing and accounting business solution that fully supports all functional requirements, processes, steps, timelines, and reports associated with FHA’s current HECM insurance program and regulatory changes during the period of performance.

The Contractor’s HECM Solution shall provide all HECM portfolio servicing and financial transactions for all active and terminated cases throughout the full lifecycle of a HECM, including associated processing for pre-endorsement and underwriting, endorsement, claims, and assigned notes. The applicable North American Industry Classification System (NAICS) code assigned to this procurement is 541512 Computer Systems Design Services.

Services shall include:

• • • Deliver web-based, end-to-end reverse mortgage loan business and accounting services to manage HUD’s HECM portfolio
    • Provide and maintain accurate HECM business services for all active and historical loan level records
    • Provide FHA management with ready access to data for financial, budgetary, and user-generated reporting
    • Provide business intelligence and management reporting tools
    • Provide automated reconciliation support of loan balances and posted transactions between its HECM business services and FHA’s business partners (FHA-approved HECM lenders, servicers, and investors; GNMA; etc.); automated or manual HECM records
    • Provide the ability to quickly adapt to legislative, regulatory, and other administrative changes in the policies and procedures based on industry best practices for financial management and reporting; Federal government and Credit Program accounting; auditing; state-of-the-art information technology, security, records management, and privacy standards; and project management.
    • Provide a HECM services Help Desk to address operational and technical issues related to delivery, implementation, operation, servicing, and validation of the HECM portfolio and its related financial transactions
    • Provide training to HUD Headquarters, Albany Financial Operations Center, Single Family Housing origination and servicing staff; Office of Housing Counseling, HECM servicers, lenders, and investors; and FHA-approved contractor staff on HECM business services and their related financial transactions.

.    Provide all FedGAAP-compliant accounting treatments, account reconciliations, posting entries, and reports associated with the HECM insurance program, its insurance-in-force loan . portfolio, its HECM claims, and its Secretary-held Assigned portfolio.

Provide accounting treatments to FHA’s General Ledger system (FHA-SL) that accurately reflect – and reconcile with – FHA and HUD’s quarterly and year-end financial statements; monthly Treasury reporting; internal management reports, and disclosures to internal and external governance entities.

. Provide a solution compliant with federal, HUD, and FHA/Housing-specific IT security, cybersecurity, records management, privacy policies, procedures, and governance.

There is no solicitation at this time. This request for capability information does not constitute a request for proposals; submission of any information in response to this market survey is purely voluntary; the government assumes no financial responsibility for any costs incurred. 

If your 8(a ) organization has the potential capacity to perform these contract services, please provide the following information: 1) organization name, address, email address, website address, telephone number, and size and type of ownership for the organization; and 2) tailored capability statements addressing the particulars of this effort, with appropriate documentation supporting claims of organizational and staff capability. If significant subcontracting or teaming is anticipated in order to deliver technical capability, organizations should address the administrative and management structure of such arrangements.

The government will evaluate market information to ascertain potential market capacity to 1) provide services consistent in scope and scale with those described in this notice and otherwise anticipated; 2) secure and apply the full range of corporate financial, human capital, and technical resources required to successfully perform similar requirements; 3) implement a successful project management plan that includes: compliance with program schedules; cost containment; meeting and tracking performance; hiring and retention of personnel and risk mitigation; and 4) provide services under a performance based service acquisition contract.

Based on the responses to the sources sought notice/market research, this requirement may be set-aside for small businesses or procured through full and open competition, and multiple awards may be made. Telephone inquiries will not be accepted or acknowledged, and no feedback or evaluations will be provided to companies regarding their submissions.

Submission Instructions: Interested parties who consider themselves qualified to perform the above-listed services are invited to submit a Capability Statement in response to this Sources Sought Notice by June 13, 2026. All responses under this Sources Sought Notice must be emailed to contact@example.gov and contact@example.gov Additional information on the required services is listed in attached PWS.