Hospital to Home (H2H) Program

Champlain Health Supply Services is soliciting proposals for the Hospital to Home (H2H) Program, with a service start date of April 1, 2027. The project focuses on integrated transition planning and service delivery within the Champlead Region, specifically covering the City of Ottawa and areas associated with Bruyère Health and Hôpital Montfort. The scope of work requires the implementation of a comprehensive framework for data collection, analysis, and reporting, utilizing patient engagement platforms and electronic medical records to monitor outcomes and program performance. The solicitation employs a multi-envelope submission process consisting of Qualification, Technical, and Commercial envelopes. Mandatory requirements include the ability to provide services in both official languages, strict adherence to the Information Practices of participating purchasers, and the submission of a signed Declaration and Certification Schedule. Technical evaluation focuses on data management, privacy and security, interdisciplinary team experience, and quality assurance programs that include patient and family feedback mechanisms. Proponents must also provide a Privacy Impact Assessment, a Threat Risk Assessment, and an implementation plan, while ensuring all personal health information is protected according to Canadian law. Proposals are due by December 15, 2026, and must include a detailed pricing schedule and attestations regarding the proponent's business status as an Ontario, Canadian, or U.S. entity.