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This Solicitation opportunity from Texas was posted on August 5, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

HPE Networking Aruba Wireless

Closed
FY2024-RFP-H-00115State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519
New
SLED
Service Desk and Deskside Support Services
Solicitation # HHS0017021
The Texas Health and Human Services Commission (HHSC) is soliciting offers under RFO HHS0017021 for a contractor to provide Managed Services Staff for IT Service Delivery and Support (ITSDS) and Deskside Support (DSS). The scope of work involves providing Tier 1 and Tier 2 support for DFPS, Enterprise, and TIERS customers, with a focus on meeting key performance metrics such as Average Handle Time, First Call Resolution, and Customer Satisfaction. Services must align with ITIL Foundation best practices and comply with HIPAA standards for protecting health information. The anticipated contract start date is April 2027, with an initial term of three years and options for up to three additional one-year extensions. Historical compensation for similar contracts is approximately 3,899,492.84 dollars per fiscal year. To be eligible, respondents must possess at least five years of experience in staff augmentation services and demonstrate financial solvency. The selection process is based on best value, with evaluation weights split between experience (35 percent), cost (35 percent), and the narrative proposal (30 percent). Proposals must be submitted by December 2, 2026, either via the Online Bid Room or through two labeled USB drives delivered to the Response Coordinator in Austin, Texas. Required documentation includes a narrative proposal not exceeding 40 pages, a cost proposal in Excel format with active formulas, and various affirmations and certifications, including a Data Use Agreement and Security and Privacy Inquiry.
Health and Human Services Commission

POSTED

1 day ago

DEADLINE

in 25 days

AI Contract Overview

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The contract involves a solicitation issued by the University of Texas Southwestern Medical Center (UTSW) to procure Hewlett Packard Enterprise (HPE) Aruba Networks equipment, software, and licensing. The goal is to secure qualified and experienced vendors capable of providing these networking solutions to support UTSW’s infrastructure needs. The project is valued between $500,000 and $2,000,000, reflecting a significant investment in advanced networking technology. The solicitation was posted on August 5, 2024, with a deadline for responses set for September 5, 2024. The procurement is open to vendors who can meet the specifications outlined in the request for proposals, and it is managed under the NAICS code 541519, which pertains to other computer related services. The contract is part of a broader effort to enhance UTSW’s network capabilities within the state of Texas. Interested vendors are encouraged to review the detailed solicitation and submit their bids through the designated online portal. The primary point of contact for this project is Shanteria Horton, reachable via email, who will handle inquiries and facilitate communication throughout the bidding process. This initiative underscores UTSW’s commitment to leveraging cutting-edge networking technology to support its healthcare and research operations.

General Info

Documents

1
PDF, High priority: read this firstrfp
High

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyTexas → UT Southwestern Medical Center
Contacts1 person available
OfficeN/A
Office AddressN/A
Contacts
Shanteria Horton

Full Description

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The purpose of this RFP is to request bids from qualified and experienced vendors to provide specific Hewlett Packard Enterprise (HPE) Aruba Networks equipment, software, and licensing to UTSW.

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