HVAC Maintenance & Repair

The Wake County Board of Education is soliciting proposals under solicitation number 251-27-156 for an Agency Specific Contract to provide a comprehensive HVAC maintenance and repair program for a cluster of twenty-five schools in North Carolina. The scope of work requires the contractor to provide all labor, materials, tools, and equipment necessary for preventative maintenance, routine service, and repairs of HVAC equipment, including pumps. Services must be performed according to manufacturer specifications and industry standards, with on-site staffing required during normal business hours from 6:00 a.m. to 2:30 p.m., Monday through Friday. Additionally, the contractor must provide 24-hour emergency service with a 30-minute call-back window and an on-site response time within two hours for critical health, safety, or operational issues. Award decisions will be based on the district's best interest, evaluating qualifications, relevant experience, and the ability to perform work timely, rather than solely on the lowest price. Successful vendors must meet strict insurance requirements, including Commercial General Liability of at least 1,000,000 dollars per occurrence and Workers Compensation. Proposals must be submitted via the electronic Vendor Portal by October 20, 2026, at 1:00 p.m. Payment terms are Net 30 days, and the contract is not subject to federal funding. The awarded vendor must designate a Contract Manager and a Customer Service point of contact, and all staff must wear agency uniforms and photo identification while on site.