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ICT Desktop & Workstation Support

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract opportunity, titled ICT Desktop and Workstation Support, is issued by the Department of Homeland Security's Information Technology Contracting Division to provide technical assistance for prime contractors on Customs and Border Protection projects. The scope of work focuses on the maintenance and administration of ICT components, specifically involving desktop and workstation support, system administration for NII/RDE systems, and password reset services to ensure restored workstation access and operational interfaces. The project mandates strict adherence to Section 508 Compliance and NIST SP 800-53 Revision 4 security controls to maintain system integrity and accessibility. Classified under NAICS code 811212, the solicitation was posted on October 21, 2026, with a response deadline of October 30, 2026.

General Info

DHS subcontract for ICT desktop, workstation support, and system administration for CBP projects.

NAICS

811212 - Computer and Office Machine Repair and Maintenance

Place of Performance

DC, USA

Set-Aside

NONE

Documents

This scope was carved out of RFI-CBPILDDEAN2027.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Integrated Logistics Division (ILD) Maintenance and Logistics Support Services

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Timeline

Posted

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Response Deadline

Submission deadline

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Organization & Contact Information

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AgencyDepartment Of Homeland Security → Information Technology Contracting Division
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provides technical support for ICT components for prime contractors on DHS Customs and Border Protection (CBP) projects. Performs desktop and workstation support, including password resets and system administration for NII/RDE systems. Requires adherence to Section 508 Compliance and NIST SP 800-53 Revision 4 security controls. Delivers restored workstation access and operational ICT interfaces.

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