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Print Fleet Maintenance and Repair Services

Active

State & Local

Response Deadline11/18/2026, 01:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The Print Fleet Maintenance and Repair Services subcontract involves providing comprehensive technical support for the City of Tustin Managed Print Services projects. The selected provider will be responsible for on-site field service, preventive maintenance, and the repair of the print fleet to ensure strict adherence to SLA uptime requirements. Key deliverables include remote troubleshooting, help desk support, and the physical replacement of parts. To qualify for this engagement, the contractor must utilize manufacturer-certified technicians and provide detailed service incident reports. This opportunity is categorized under NAICS code 811212 and is managed through the City Clerk. Interested parties must submit their responses by the deadline of November 18, 2026.

General Info

Subcontract for City of Tustin print fleet maintenance and repair by November 18, 2026.

Agency

California → City Clerk

NAICS

811212 - Computer and Office Machine Repair and Maintenance

Place of Performance

CA, USA

Set-Aside

NONE

Documents

This scope was carved out of MPS 2026.

The full solicitation package (6 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

MANAGED PRINT SERVICES 2026

AI Contract Breakdown

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Timeline

PostedOct 20

subcontract

Response DeadlineNov 18

Submission deadline

Response Deadline

11/18/2026, 01:00:00 AM UTCin 28 days

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Organization & Contact Information

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AgencyCalifornia → City Clerk

ContactsNo contacts available

OfficeN/A

Organization / AgencyCalifornia → City Clerk

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs on-site field service, preventive maintenance, and repair of the print fleet for prime contractors on City of Tustin Managed Print Services projects. Provides help desk support, remote troubleshooting, and on-site parts replacement to meet SLA uptime requirements. Requires manufacturer-certified technicians. Delivers maintained device uptime and documented service incident reports.

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MANAGED PRINT SERVICES 2026

Solicitation # MPS 2026

The City of Tustin is soliciting proposals for Managed Print Services (MPS 2026) to modernize its print environment, replacing aging technology for approximately 119 multi-function devices and desktop printers. This initiative follows a comprehensive assessment by Office Werks Advisory and a city-wide survey to optimize operational workflows and total cost of ownership. The City is seeking a long-term strategic partner rather than a transactional vendor to provide equipment acquisition, implementation, maintenance, and security support. The awarded vendor will collaborate with City staff and the Consultant to implement print optimization recommendations and help develop a new city-wide print policy regarding usage standards and cost controls. The contract features an initial five-year term with the option for two additional one-year extensions. Scope of work includes fleet modernization, secure printing, and the support of critical devices serving 24/7 public safety and continuity-sensitive operations. Vendors must provide OEM supplies or approved equivalents and are responsible for all delivery, network installation, and training. Acceptance of equipment is contingent upon City confirmation of approved configurations and the resolution of material punch-list items. Payment is processed within 30 days of invoice approval by the Director of Finance, and the agreement is subject to a non-appropriation clause requiring 60 days' notice. Proposals are evaluated based on the best overall solution, with a focus on hardware and optional software through menu-based pricing schedules.

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