IFB 39586 Electronic Verification Services

The California Department of Public Health, through the Department of General Services Procurement Division, is seeking qualified firms to provide electronic verification services for vital records including birth, death, and marriage certificates, as mandated under the California Health and Safety Code. The contract is structured as a three-year base term with two optional one-year extension periods, and bids are due by July 17, 2026. The solicitation requires firms to operate a 24/7 electronic portal for public applications, perform multilayered remote identity proofing aligned with NIST SP 800-63A Identity Assurance Level 2, securely transmit verified data via SFTP, and implement an alternate verification method when automated systems fail. Bidders must demonstrate at least five years of experience with MRIPP, three years of experience with secure electronic data transfers and applicant-facing web portals, and a documented workflow that meets California statutory requirements and federal identity standards. All work must be performed within the continental United States, with personnel subject to annual privacy training and confidentiality agreements, and all personally identifiable information must be encrypted using FIPS 140-validated modules. Subcontracting is strictly prohibited, and the contractor may not represent itself as a government entity. Proposals must be submitted electronically via email to OTA@dgs.ca.gov, limited to 10 MB per email, and must include mandatory attachments such as the Narrative Response, Minimum Qualifications Worksheet, and compliance forms for Small Business or Disabled Veteran Business Enterprise preferences. Evaluation is based on a Lowest Price Technically Acceptable standard, meaning only bidders who pass all mandatory minimum qualifications will be considered, with award going to the lowest-priced compliant offer. No federal acquisition regulation clauses are used; instead, compliance is governed by state-specific exhibits covering data security, IT provisions, budget details, and special terms. Payment is made via check to CDPH Vital Records, with no electronic invoicing or federal accounting codes involved, and the place of performance is the contractor’s business location within California.