This Solicitation opportunity from Information Technology Services, NYS Office of was posted on March 27, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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IFB- ITS NYS Voice Operation Services

Closed

2120531State & Local

Submission Closed05/15/2025, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 517919

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AI Contract Overview

The New York State Office of Information Technology Services (ITS) is soliciting bids from NYS certified bidders to provide comprehensive voice operation services through a statewide contract. This initiative aids over 50 NYS Executive Branch Agencies by supporting desk phone services that encompass a range of installations, repairs, and removals for various telephone systems. The contract entails work on Private Branch Exchange (PBX) systems, Key Systems, Local Exchange Carrier (LEC) Centrex (CTX), and Plain Old Telephone Service (POTS). Included in the contract are services such as installation, repair, and changes to telephone line configurations, ensuring operational continuity and adaptability for state agencies. This contract is planned for a five-year term, delivering services across all counties in New York State. ITS aims to forge up to seven contracts, allocating one for each designated region as outlined in their procurement documentation. Specific goals for minority and women-owned sub-contracting, as well as Service-Disabled Veteran-Owned Business participation, are evident, with respective goals set at 15% for minority and women-owned sub-contracting and 6% for service-disabled veteran-owned business contracting. Prospective service providers have until May 15, 2025, to submit their bids, reflecting a competitive opportunity within this essential operational field.

General Info

NY State seeks bids for five-year voice operation services contract for agencies.

Agency

Information Technology Services, NYS Office of

NAICS

517919 - All Other Telecommunications

Place of Performance

NY, USA

Set-Aside

NONE

Documents

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Timeline

PhaseClosed

PostedMar 27

Solicitation

Response DeadlineMay 15

Deadline has passed

Submission Closed

05/15/2025, 12:00:00 AM UTC

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Organization & Contact Information

AgencyInformation Technology Services, NYS Office of

Contacts1 person available

OfficeN/A

Organization / Agency

Information Technology Services, NYS Office of

Office AddressN/A

Contacts

Julia KomaneckyNYOITS Staff

contact@example.gov

Full Description

This IFB can also be found on the NYS Information Technology Services Competitive Procurement Opportunities website: https://its.ny.gov/competitive-procurement-opportunities The New York State (NYS) Office of Information Technology Services (ITS) is issuing this Invitation for Bids (IFB) to seek bids from responsive and responsible NYS certified bidders for the following services: Installation of telephone lines for Private Branch Exchange (PBX) systems, Key Systems, Local Exchange Carrier (LEC) Centrex (CTX), and LEC Plain Old Telephone Service (POTS) Repair Services of PBX, Key Systems, CTX, and POTS Moves/Adds/Changes/Deletes (MACD) of PBX, Key System, CTX, and POTS telephone service Removal of PBX and Key System ITS supports desk phone telephone service for 50+ NYS Executive Branch Agencies at locations statewide. ITS is responsible for installation, repair and removal services of PBX, Key System, CTX and POTS along with related MACD work. Work requests vary from moving a telephone line from one floor to another in a remote office building to repairing a POTS line for a fire alarm at an Office for People with Developmental Disabilities residence. ITS’ intends to award up to seven (7) contracts resulting from this IFB, with one (1) award in each of the Regions shown in Appendix E. For administrative purposes, in the event one (1) bidder is awarded more than one (1) region, ITS may combine the regions awarded under one (1) contract. Service-Disabled Veteran-Owned Set Aside: No Minority Owned Sub-Contracting Goal: 15% Women Owned Sub-Contracting Goal: 15% Service-Disabled Veteran-Owned Business Contracting Goal: 6% Due date:05/15/2025 Contract term: 5 years County(ies): All NYS counties Location: Statewide Business entities awarded an identical or substantially similar procurement contract within the past five years: Meridian IT Open Waters Solutions Granite Telecommunications