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This Sources Sought opportunity from Department Of Health And Human Services was posted on May 26, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

IHS1527555 SOURCES SOUGHT AUTOMATED PATIENT COMMUNICATION PLATFORM

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IHS1527555Federal

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The Indian Health Service (IHS), under the Department of Health and Human Services, issued a Sources Sought notice (Solicitation No. IHS1527555) seeking Indian Small Business Economic Enterprises (ISBEE) capable of delivering an Automated Patient Communication Platform for the Wewoka Indian Health Center in Oklahoma. This notice, posted on May 26, 2026, and with a response deadline of June 3, 2026, is not a solicitation but a market research effort intended to identify qualified Indian Economic Enterprises under the Buy Indian Act (25 U.S.C. § 47). The government requires respondents to submit detailed capability statements along with specific identification data such as SAM registration, UEI, DUNS, CAGE codes, and the Buy Indian Act Indian Economic Enterprise Representation Form. Respondents must demonstrate their technical capacity, experience, and readiness to provide a solution that supports prescription refill processing, medication education, reminders, ad hoc messaging, and SMS outreach integrated with the existing VoIP and EHR systems at the health center. Submissions are limited to five pages and must exclude proprietary, confidential, or sensitive information. The platform must operate continuously with 24/7 availability, ensuring 100% refill line uptime and accuracy in messaging, and comply with strict standards including HIPAA privacy and security rules, Section 508 Revised Standards, WCAG 2.1 Level AA for accessibility, and NIST FIPS 201-2 PIV access controls. Performance requirements include detailed adherence to delivery times, support responsiveness, accuracy thresholds, and rapid hardware replacement. The contract, expected to have a 12-month base term with four one-year options, includes stringent security, confidentiality, and operational controls, such as escort requirements on-site and tobacco-free zone compliance. The procurement intends to leverage the HHS Acquisition Regulation clauses concerning ICT accessibility, mandating submission of VPAT 2.5 and Accessibility Conformance Reports for compliance verification. Award selection appears to be based on a likely Lowest Price Technically Acceptable approach, emphasizing mandatory compliance and technical acceptability. Communications and submissions are coordinated through the IHS Contract Specialist, Mary Ann Yocham, who also serves as the point of contact for responses and administrative matters.

General Info

IHS seeks Indian Small Business for 24/7 Automated Patient Communication Platform, HIPAA compliant.

Agency

Department Of Health And Human Services → Indian Health Service

NAICS

513210 - Software PublishersView NAICS

Place of Performance

Wewoka, OK, 74884, USA

Set-Aside

BICiv

Documents

(1)

IHS1527555 Sources Sought Notice for Automated Patient Communication Platform

PDFsources-sought

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Timeline

PhaseClosed
Posted

Sources Sought

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Health And Human Services → Indian Health Service
Contacts1 person available
OfficeOKLAHOMA CITY, OK, 73114, USA
Organization / Agency
Department Of Health And Human Services → Indian Health Service
Office AddressOKLAHOMA CITY, OK, 73114, USA

Full Description

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This is a Sources Sought notice. This is NOT a solicitation for proposals, proposal abstracts, or
quotations. Pursuant to 48 CFR Part 326, Subpart 326.603-3 and IHM 5.5-6, Indian Health Service must
use the negotiation authority of the Buy Indian Act, 25 U.S.C. 47, to give preference to Indian Economic
Enterprises (IEE) whenever the use of that authority is authorized and practicable.
The Government is seeking to identify Indian Small Business Economic Enterprises (ISBEEs) capable of
performing the below Indian Health Services (IHS) requirement. Any vendor responding to this notice
should submit their capability statement as well as the Buy Indian Act Indian Economic Enterprise
Representation Form (attached). Instructions for submission are outlined below.
Indian Small Business Economic Enterprises (ISBEEs) and other small business are highly encouraged to
respond to this notice. However, firms should understand that generic capability statements are not
sufficient for effective evaluation of their capacity and capability to perform the work required.
Responses must directly demonstrate the company’s capability, experience, and ability to provide
Automated Patient Communication Platform for the Wewoka Indian Health Center.
The Government requests interested parties submit a written response to this notice, which includes:
a. Company Name.
b. Company Socioeconomic Status.
c. Company System for Award Management (SAM) Unique Entity Identifier (UEI) number.
d. Company point of contact, mailing address, and telephone number(s), and website address
e. Name, telephone number, and e-mail address of a company point of contact who has the
authority and knowledge to clarify responses with government representatives.
f. DUNS Number:
g. Cage Code:
h. Tax ID
i. Date submitted.
j. Applicable company GSA Schedule number or other available procurement vehicle.
k. Company’s System for Award Management (SAM) registration status. All respondents must
register on the SAM located at http://www.sam.gov/.
l. Submit Indian Health Service Buy Indian Act Indian Economic Enterprise Representation Form
(attached)
Disclaimer and Important Notes. This notice does not obligate the Government to award contract. Any
information provided by industry to the Government as a result of this sources sought synopsis is strictly
voluntary. Responses will not be returned. No entitlements to payment of direct or indirect costs or
charges to the Government will arise as a result of contractor submission of responses, or the
Government's use of such information or otherwise pay for the information provided in response. The
Government reserves the right to use information provided by respondents for any purpose deemed
necessary and legally appropriate. Any organization responding to this notice should ensure that its
response is complete and sufficiently detailed to allow the Government to determine the organization’s
qualifications to perform the work. Respondents are advised that the Government is under no obligation
to acknowledge receipt of the information received or provide feedback to respondents with respect to
any information submitted. After a review of the responses received, a pre-solicitation synopsis and
solicitation may be published on a government GPE. However, responses to this notice will not be
considered adequate responses to a solicitation.
Confidentiality. No proprietary, classified, confidential, or sensitive information should be included in
your response. The Government reserves the right to use any non-proprietary technical information in any
resultant solicitation(s).