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This Sources Sought opportunity from Department Of Health And Human Services was posted on May 26, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

IHS1527555 SOURCES SOUGHT AUTOMATED PATIENT COMMUNICATION PLATFORM

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IHS1527555Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Indian Health Service is conducting a sources sought notice under solicitation number IHS1527555 to identify qualified Indian Small Business Economic Enterprises capable of delivering an automated patient communication platform for the Wewoka Indian Health Center in Oklahoma. This initiative is governed by the Buy Indian Act, which mandates preference be given to Indian Economic Enterprises whenever practicable, and the procurement is set aside specifically for this purpose under the BICiv set-aside code. Interested vendors must demonstrate direct and detailed capability to provide the platform, including installation, maintenance, and support services that interface with the facility’s VoIP phone system and electronic health record program. The solution requires a base system server with four telephone lines, four additional lines via Catak license or VoIP hardware, 24/7 prescription refill and status functionality, and a toll-free service line operational eight hours per day, Monday through Friday. Contractor experience managing Cache/Iris databases is essential, and performance must meet strict quality standards: service calls must be addressed within 24 hours with 95% accuracy, prescription information delivered via text or voice must be 100% accurate, and the refill line must remain available with zero unscheduled downtime. All systems must comply with Section 508 and WCAG 2.1 Level AA standards for accessibility, requiring submission of either a VPAT or HHS accessibility checklist as proof of conformance. All respondents are required to register in the System for Award Management and provide their Unique Entity Identifier, CAGE code, DUNS number, tax ID, and socioeconomic status, along with a completed Buy Indian Act Indian Economic Enterprise Representation Form. Responses must be submitted via email no later than 2:00 PM CST on June 3, 2026, with a subject line referencing the solicitation number and limited to five pages. The submission must include the company name, contact information, SAM registration status, applicable procurement vehicles, and a point of contact with authority to clarify responses. Generic capability statements are insufficient—responses must directly correlate experience to the specific technical requirements of the platform. Participation is voluntary, and no costs associated with preparing responses will be reimbursed. The Government reserves the right to use any non-proprietary information submitted for future solicitation development and will not be obligated to award a contract based on responses. Contractor personnel must adhere to site access protocols, including presenting valid ID, being escorted by Wewoka Indian Health Center staff, and contacting the designated government point of contact upon arrival. Remote access via

General Info

IHS seeks Indian Small Business for 24/7 Automated Patient Communication Platform, HIPAA compliant.

Agency

Department Of Health And Human Services → Indian Health ServiceView Agency

NAICS

513210 - Software PublishersView NAICS

Place of Performance

Wewoka, OK, 74884, USA

Set-Aside

BICiv

Documents

(1)

IHS1527555 Sources Sought Notice for Automated Patient Communication Platform

PDFsources-sought

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Timeline

PhaseClosed
Posted

Sources Sought

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Health And Human Services → Indian Health Service
Contacts1 person available
OfficeOKLAHOMA CITY, OK, 73114, USA
Organization / Agency
Department Of Health And Human Services → Indian Health Service
View Agency Profile
Office AddressOKLAHOMA CITY, OK, 73114, USA

Full Description

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This is a Sources Sought notice. This is NOT a solicitation for proposals, proposal abstracts, or
quotations. Pursuant to 48 CFR Part 326, Subpart 326.603-3 and IHM 5.5-6, Indian Health Service must
use the negotiation authority of the Buy Indian Act, 25 U.S.C. 47, to give preference to Indian Economic
Enterprises (IEE) whenever the use of that authority is authorized and practicable.
The Government is seeking to identify Indian Small Business Economic Enterprises (ISBEEs) capable of
performing the below Indian Health Services (IHS) requirement. Any vendor responding to this notice
should submit their capability statement as well as the Buy Indian Act Indian Economic Enterprise
Representation Form (attached). Instructions for submission are outlined below.
Indian Small Business Economic Enterprises (ISBEEs) and other small business are highly encouraged to
respond to this notice. However, firms should understand that generic capability statements are not
sufficient for effective evaluation of their capacity and capability to perform the work required.
Responses must directly demonstrate the company’s capability, experience, and ability to provide
Automated Patient Communication Platform for the Wewoka Indian Health Center.
The Government requests interested parties submit a written response to this notice, which includes:
a. Company Name.
b. Company Socioeconomic Status.
c. Company System for Award Management (SAM) Unique Entity Identifier (UEI) number.
d. Company point of contact, mailing address, and telephone number(s), and website address
e. Name, telephone number, and e-mail address of a company point of contact who has the
authority and knowledge to clarify responses with government representatives.
f. DUNS Number:
g. Cage Code:
h. Tax ID
i. Date submitted.
j. Applicable company GSA Schedule number or other available procurement vehicle.
k. Company’s System for Award Management (SAM) registration status. All respondents must
register on the SAM located at http://www.sam.gov/.
l. Submit Indian Health Service Buy Indian Act Indian Economic Enterprise Representation Form
(attached)
Disclaimer and Important Notes. This notice does not obligate the Government to award contract. Any
information provided by industry to the Government as a result of this sources sought synopsis is strictly
voluntary. Responses will not be returned. No entitlements to payment of direct or indirect costs or
charges to the Government will arise as a result of contractor submission of responses, or the
Government's use of such information or otherwise pay for the information provided in response. The
Government reserves the right to use information provided by respondents for any purpose deemed
necessary and legally appropriate. Any organization responding to this notice should ensure that its
response is complete and sufficiently detailed to allow the Government to determine the organization’s
qualifications to perform the work. Respondents are advised that the Government is under no obligation
to acknowledge receipt of the information received or provide feedback to respondents with respect to
any information submitted. After a review of the responses received, a pre-solicitation synopsis and
solicitation may be published on a government GPE. However, responses to this notice will not be
considered adequate responses to a solicitation.
Confidentiality. No proprietary, classified, confidential, or sensitive information should be included in
your response. The Government reserves the right to use any non-proprietary technical information in any
resultant solicitation(s).

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