Top

IHSC EHR Modernization

Forecast

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

The Department of Homeland Security is seeking a federated, shared Electronic Health Record system to enable collaboration and information exchange between the Immigration and Customs Enforcement Health Service Corps and U.S. Customs and Border Protection. This solution will utilize a shared platform with separate instances to allow each component to maintain autonomy over its unique workflows and data, with IHSC serving as the prime administrator. The project will be structured as a Blanket Purchase Agreement consisting of two distinct task orders to support the specific needs of both agencies. The IHSC instance will support approximately 1,800 users across 18 facilities, while the CBP instance will be deployed at 50 to 80 Border Patrol stations and Ports of Entry for at least 1,500 users. The overall system must be scalable to handle over 300,000 annual medical encounters to improve continuity of care, standardize reporting, and enhance enterprise visibility. The selected vendor will be responsible for the customization, implementation, and ongoing maintenance of the system across all designated locations.

General Info

DHS seeks a shared Electronic Health Record system for IHSC and CBP agencies.

Agency

Department of Homeland Security → Immigration And Customs Enforcement

NAICS

541519 - Other Computer Related Services

Place of Performance

Washington, DC, USA

Set-Aside

NONE

Documents

No documents available

Documents will appear here when they are available.

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseForecast

PostedJun 29

forecast

Prepare for this forecast

Research the agency, track this forecast, and prepare your capture plan before the solicitation opens.

Organization & Contact Information

AgencyDepartment of Homeland Security → Immigration And Customs Enforcement

Contacts3 people available

OfficeN/A

Organization / AgencyDepartment of Homeland Security → Immigration And Customs Enforcement

Office AddressN/A

Contacts

Heather Cauthinn

Nidhi Khanja

Samuel ThompsonSmall Business Specialist/APFS Coordinator

contact@example.gov

+1 (555) 000-0000

Full Description

DHS is pursuing a federated, shared EHR system that will allow IHSC and CBP to collaborate, access, and contribute health information to the DHS Medical information Exchange. This shared EHR will support multiple instances that will allow each component to manage their unique workflows, data, and processes ensuring both interoperability and autonomy within the shared platform. IHSC will function as the prime administrator for the shared system.
The BPA will include two distinct task orders: one for ICE Health Service Corps (IHSC) and one for U.S. Customs and Border Protection (CBP).
IHSC serves as the health authority for ICE Enforcement and Removal Operations (ERO), managing direct care for more than 171,000 individuals at 17 IHSC-staffed facilities nationwide (18 with headquarters). IHSC also oversees compliance with ICE detention standards for over 266,000 individuals housed in 217 non-IHSC-staffed facilities, totaling more than 50,700 beds. Health care services include medical, dental, pharmacy, mental health, public health, and disease prevention, delivered by U.S. Public Health Service officers, civil servants, and contracted medical professionals. IHSC expects a total of 1,800 users, with up to 500 of them using the system at the same time (concurrently).
The CBP instance will be deployed at 50 to 80 U.S. Border Patrol stations and Ports of Entry. This instance must support at least 1,500 users, and 750 concurrent users.
The overall system must be scalable to accommodate more than 300,000 medical encounters annually, with capacity to expand based on mission requirements. The EHR solution will enable DHS components to maintain comprehensive health records across custody transitions, strengthen clinical quality oversight, improve continuity of care during interagency transfers, standardize documentation and reporting practices, and enhance enterprise-level visibility, auditability, and compliance. The vendor will be responsible for system customization to meet requirements, implementation of both instances across all designated locations, and ongoing maintenance and support.