Implementation of Internet Protocol Telephony (IPT)/Common Premises Capabilities (CPC) Solutions (IPT/CPC)

This contract involves the modernization of the telephony system within the Department of the Treasury, including the Internal Revenue Service and other federal agencies, to enhance service delivery and system management. The scope requires the implementation of Internet Protocol Telephony (IPT) and Common Premises Capabilities (CPC) solutions using both AVAYA and CISCO platforms, which are the only two allowable platforms for this project. The contractor awarded this contract must provide solutions on both platforms, with all corresponding services and products listed on the contractor’s GSA Schedule at the time of offer submission; failure to include both platforms will result in disqualification. The work is to be performed primarily in Lanham, Maryland, under solicitation number TIRNO-10-Q-00098, with a NAICS code of 541519, which relates to specialized services in computer systems design. The point of contact for this contract is Tametha C. Morrow, a contract specialist with the IRS, who can be reached via email or phone for further inquiries. The objective is to modernize federal telephony infrastructure to improve operational efficiency and user experience across the involved agencies.