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This Solicitation opportunity from Texas was posted on December 13, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Inbound Contact Center Support

Closed
754-TXST-2025-RFP-389-VPGOIState & Local

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Texas State University is seeking proposals from qualified vendors to provide inbound contact center support services through a formal Request for Proposal process. The contract aims to establish a partnership with a vendor capable of delivering comprehensive inbound contact center solutions, with an anticipated contract value ranging from $500,000 to $2,000,000. The solicitation, identified as number 754-TXST-2025-RFP-389-VPGOI, was posted on December 13, 2024, and offers interested vendors until January 31, 2025, to submit their proposals. The project falls under the NAICS code 541715, which pertains to research and development in the physical, engineering, and life sciences, indicating a focus on specialized support services. The primary point of contact for inquiries is Dan Alden, reachable via email at [email hidden] or by phone at [phone hidden]. The contract will be executed within Texas, aligning with the university’s operational scope, and the procurement process is accessible through the Texas SmartBuy portal.

Documents

2

RFP 754-TXST-2025-RFP-389-VPGOI Inbound Contact Center Support

PDF, High priority: read this firstrfp
High

Solicitation 754-TXST-2025-RFP-389-VPGOI Inbound Contact Center Support

DOCX, High priority: read this firstrfp
High

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Timeline

1 update
PhaseClosed
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Organization & Contact Information

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AgencyTexas State University
Contacts1 person available
OfficeN/A
Organization / AgencyTexas State University
Office AddressN/A

Full Description

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Texas State University (TXST) is seeking proposals from qualified vendors. The purpose of this Request for Proposal (RFP) is to solicit proposals for Inbound Contact Center Support.

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Miguel
Hillary
Keith Deutsch
Christine

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