Information and Referral Coordination

This contract seeks to establish a subcontract for Information and Referral Coordination aimed at connecting students and their families with essential community resources such as housing assistance, employment services, mental health support, and adult disability programs. The work involves maintaining an accurate and up-to-date database to track referrals and ensure seamless access to support systems, requiring consistent coordination and follow-through to meet the needs of vulnerable populations. The entity responsible must demonstrate the capacity to manage data integrity, facilitate timely connections, and report on outcomes effectively to support program evaluation and continuous improvement. The contract is issued under NAICS code 813410 and is set to remain open for responses until March 31, 2036, with performance centered in Boston, Massachusetts, at a zip code of 02109. It is classified as a subcontract and is administered by the Administrative Office of the Commonwealth of Massachusetts. There is no specific set-aside designation noted, and while no point of contact is listed, the opportunity is accessible through the official CommBuys platform. Interested parties must be prepared to deliver reliable, ongoing support infrastructure with a focus on accessibility, data accuracy, and responsiveness to community needs.