This Solicitation opportunity from Michigan was posted on October 22, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Information Technology Service Management (ITSM)
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
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AI Contract Overview
The City of Detroit, through the Department of Innovation and Technology (DoIT), is seeking to deploy an Information Technology Service Management (ITSM) solution aimed at standardizing and streamlining IT service delivery and operational processes across the organization. The contract, identified by solicitation number 184942, was posted on October 22, 2024, with a response deadline set for November 22, 2024. The project is part of Michigan's State and Local Government Enterprise (SLED) initiatives, with a contract value estimated between 5 million and 15 million dollars, reflecting its significant scope and importance. The ITSM solution is intended to enhance process uniformity and efficiency within the city's IT operations, ensuring consistent service quality and improved management of IT resources. The primary point of contact for this solicitation is Richard Gold, reachable via email at [email hidden]. Interested parties can access additional details and the negotiation abstract through the provided Oracle Cloud link. The contract aligns with Michigan's broader efforts to modernize and optimize government IT services, emphasizing process standardization and operational excellence.
General Info
Place of Performance
MI, USASet-Aside
Timeline
Submission Closed
Organization & Contact Information
Full Description
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