Inpatient Hospice Services

University Health is seeking multiple contractors to provide Inpatient Hospice Services under the General Inpatient program at University Hospital. The objective is to provide patient-centric, dignified end-of-life care and family support through a multidisciplinary team consisting of nurses, nurse aides, social workers, chaplains, and medical directors. The award consists of a three-year base term with two optional one-year renewals. This solicitation, identified as RFP-225-10-050-SVC, requires responses by November 7, 2025. Contractors must adhere to strict regulatory standards, including FDA, OSHA, HIPAA, and Joint Commission requirements, as well as Medicaid and Medicare certifications. The agreement is governed by Texas law and includes specific mandates regarding governmental immunity and the Texas Tort Claims Act. Key administrative requirements include the submission of itemized duplicate invoices to the Accounts Payable Department in San Antonio, Texas, and a preference for payment via American Express BIP. The contract emphasizes rigorous compliance and oversight, granting University Health the right to audit records for up to four years following contract completion. Sellers are required to maintain professional licensure, report any breaches of protected health information within five business days, and ensure all personnel are credentialed via Symplr. Additionally, the organization prioritizes Small Business Enterprises and Veteran-Owned Business Enterprises, requiring subcontracting plans for second-tier vendors. Delivery terms are established as F.O.B. Destination with freight prepaid, with title and risk of loss transferring only upon formal acceptance by the buyer.