Inter-Agency Agreement (IAA) Transforming the Affordable Housing Waitlist Application Experience - G invoicing IAA for planned enhancements to ease affordable housing waitlist applications - Customer ...

This contract involves an Inter-Agency Agreement focused on transforming the affordable housing waitlist application experience. The primary objective is to implement planned enhancements that streamline and improve the customer experience for individuals applying to waitlists for affordable housing. The project is managed by the Department of Housing and Urban Development’s Office of the Chief Financial Officer and is classified under the NAICS code 541611, which pertains to management consulting services. The agreement aims to facilitate easier and more efficient application processes, addressing challenges faced by applicants and potentially increasing accessibility to affordable housing resources. Contact for the contract is Amanda Prophet, who serves as the point of contact at HUD. While specific location and solicitation details are not provided, the contract is forecasted and reflects the department’s commitment to improving public service delivery through modernized technology and process improvements.