This Subcontract opportunity from General Services Administration was posted on February 25, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Interactive Voice Response (IVR) and Automated Systems Management
Contract Overview
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AI Contract Overview
The General Services Administration is seeking a subcontractor for the Interactive Voice Response (IVR) and Automated Systems Management project. The selected provider will be responsible for managing IVR systems to facilitate automated call routing and self-service enrollment. Additionally, the contractor must generate comprehensive daily and weekly performance reports that include detailed IVR statistics and reconciliation data. This opportunity is categorized under NAICS code 518210 and will be performed in Washington. Interested parties must submit their responses by the deadline of March 3, 2026, at 3:00 PM.
General Info
NAICS
Place of Performance
Washington, DC, USASet-Aside
Documents
This scope was carved out of 47QACA26K0381.
The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.
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Timeline
Submission Closed
Organization & Contact Information
Full Description
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