This Subcontract opportunity from Montana was posted on May 31, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Interactive Voice Response (IVR) & Web Portal Development
Contract Overview
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The Montana Department of Public Health and Human Services is seeking a subcontractor for the development, hosting, and maintenance of secure Interactive Voice Response (IVR) and web self-service portals. These platforms are designed for EBT users to perform essential tasks, including checking account balances, reviewing transaction histories, and managing their cards. A critical requirement of the project is ensuring that all digital access points are fully ADA-compliant to provide equitable service to all users. This opportunity falls under NAICS code 541511 and was posted on May 31, 2024. Interested parties must submit their responses by the deadline of August 5, 2024. Further details and submission guidelines can be accessed through the State of Montana's procurement portal.
General Info
Place of Performance
MT, USASet-Aside
Documents
This scope was carved out of DPHHS-RFP-2024-0537KH.
The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.
EBT Replacement
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Timeline
Submission Closed
Organization & Contact Information
Full Description
Earlier notices in this NAICS code
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