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This Solicitation opportunity from Texas was posted on June 17, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Invitation for Catalog Discount Bid: Network Systems & Supplies

Closed
NET2426State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519
New
SLED
Service Desk and Deskside Support Services
Solicitation # HHS0017021
The Texas Health and Human Services Commission (HHSC) is soliciting offers under RFO HHS0017021 for a contractor to provide Managed Services Staff for IT Service Delivery and Support (ITSDS) and Deskside Support (DSS). The scope of work involves providing Tier 1 and Tier 2 support for DFPS, Enterprise, and TIERS customers, with a focus on meeting key performance metrics such as Average Handle Time, First Call Resolution, and Customer Satisfaction. Services must align with ITIL Foundation best practices and comply with HIPAA standards for protecting health information. The anticipated contract start date is April 2027, with an initial term of three years and options for up to three additional one-year extensions. Historical compensation for similar contracts is approximately 3,899,492.84 dollars per fiscal year. To be eligible, respondents must possess at least five years of experience in staff augmentation services and demonstrate financial solvency. The selection process is based on best value, with evaluation weights split between experience (35 percent), cost (35 percent), and the narrative proposal (30 percent). Proposals must be submitted by December 2, 2026, either via the Online Bid Room or through two labeled USB drives delivered to the Response Coordinator in Austin, Texas. Required documentation includes a narrative proposal not exceeding 40 pages, a cost proposal in Excel format with active formulas, and various affirmations and certifications, including a Data Use Agreement and Security and Privacy Inquiry.
Health and Human Services Commission

POSTED

1 day ago

DEADLINE

in 25 days

AI Contract Overview

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The contract titled "Invitation for Catalog Discount Bid: Network Systems & Supplies" pertains to a solicitation issued by ESC Region 7 in Texas, with the goal of establishing a vendor agreement for network systems and supplies from 2024 to 2026. The solicitation was posted on June 17, 2024, and interested vendors are required to submit their responses by August 1, 2024. The contract is designed to secure catalog discounts for a range of network-related products, with an estimated contract value ranging from $500,000 to $2,000,000. The procurement is open to vendors who can meet the specified NAICS code 541519, which covers other computer related services, and is aimed at supporting the state's educational and governmental entities. Potential bidders are encouraged to review the detailed invitation document available through the provided link and direct any inquiries in writing to Tambrea Everett at the contact information provided. The contract emphasizes a streamlined procurement process to facilitate the acquisition of network systems and supplies, ensuring cost-effective solutions for the participating agencies within Texas. This initiative aims to foster competitive pricing and reliable service delivery for technology needs across the region.

General Info

Place of Performance

TX, USA

Set-Aside

NONE

Documents

1
PDF, High priority: read this firstrfp
High

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyTexas → ESC Region 7
Contacts1 person available
OfficeN/A
Organization / AgencyTexas → ESC Region 7
Office AddressN/A

Full Description

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Please download the attached invitation for the Network Systems & Supplies 2024-2026 bid. Refer inquiries in writing to contact@example.gov

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