IRS IRWORKS Operations Support

The IRS Information Technology Operations Command Center Division (ITOCC) IRWorks Program Management Office (PMO) is seeking support services for the ongoing operations and maintenance of legacy applications until these systems are fully migrated to new environments. This includes potential upgrades and continued support for the current ServiceNow application. Additionally, the contract requires project management and technical assistance to facilitate the promotion of solutions developed by either the IRS or third-party entities. The solicitation is a total small business set-aside under the NAICS code 541519 and will be available solely through the GSA Multiple Award Schedule (MAS) platform. The formal Request for Proposal (RFP) numbered 2032H5-25-R-00020 is expected to be released around early August 2025, with a closing date near the end of August. All related acquisition information, including amendments and updates, will be exclusively disseminated through the GSA eBuy website, and interested parties must monitor this site to stay informed. Queries or requests concerning the solicitation will not be accepted via phone or written communication outside of the GSA eBuy system. The place of performance is located in New Carrollton, Maryland, under the Department of the Treasury's Office of IT Strategy and Modernization, with Quentin Williams as the primary point of contact.