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ISD ServiceNow

Awarded
HU000126FE062Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The Uniformed Services University of the Health Sciences awarded a sole-source, firm-fixed-price commercial contract to Carahsoft Technology Corp for ServiceNow term software licenses and support. This action is executed as a BPA call order under the Department of Defense Enterprise Software Initiative BPA N6600119A0120, with an estimated value of 849,839.04 dollars. The period of performance runs from September 13, 2026, to September 12, 2027, and is justified under 10 U.S.C. 2304(c)(1) due to FedRAMP and ATO requirements and DoD ESI mandates. The contract provides a comprehensive suite of ServiceNow products, including Agile Team, Impact Guided for the Public Sector, AI Search Starter, Integration Hub Starter, and Customer Service Management Professional with App Engine. Additionally, the agreement covers Hardware Asset Management Professional, Document Intelligence Starter, an additional non-production instance, and App Engine Enterprise. The procurement includes all major software releases and documentation made available during the respective license terms, with performance based in Bethesda, Maryland.

General Info

USU awarded Carahsoft $849,839.04 for ServiceNow software licenses and support through 2027.

Agency

Department Of Defense → Usuhs

Contract Value

$906,283.56

NAICS

513210 - Software Publishers

Place of Performance

Bethesda, MD, 20814, USA

Set-Aside

NONE

Awardee

CARAHSOFT TECHNOLOGY CORP

Award Issued Date

Documents

1

USU ServiceNow Limited-Sources Justification (BPA N6600119A0120)

PDF, Low priorityjustification-and-authorization
Low

AI Contract Breakdown

Uniform Contract Format

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CLEATUS splits the solicitation into Uniform Contract Format (UCF) sections: scope, pricing, deliverables, and evaluation criteria.

Timeline

PhaseAwarded
Posted

Award Notice

Awarded

Contract was awarded

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Organization & Contact Information

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AgencyDepartment Of Defense → Usuhs
Contacts2 people available
OfficeBETHESDA, MD, 20814-4712, USA
Organization / AgencyDepartment Of Defense → Usuhs
Office AddressBETHESDA, MD, 20814-4712, USA
Contacts
Kaysie Taylor
contact@example.gov
Lee J. Oliver
contact@example.gov

Full Description

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USUHS awarded a sole-source, firm-fixed-price commercial contract to Carahsoft Technology Corp for ServiceNow term software licenses to include all major releases of the software and documentation made available during each respective license’s term. ServiceNow software products and support include the following components: ServiceNow® Agile Team, ServiceNow® Impact Guided – Public Sector (US v4), ServiceNow® AI Search Starter - Documents, ServiceNow® Integration Hub Starter – Transactions, ServiceNow® Additional Non-Production Instance, ServiceNow® Customer Service Management Professional with App Engine 100 – Fulfiller User v6, ServiceNow® Hardware Asset Management Professional - Subscription Unit v4, ServiceNow® Document Intelligence Starter - 5K Document Intelligence Pages, and ServiceNow® App Engine Enterprise - Fulfiller User.

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