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This Government Contract opportunity from South Carolina was posted on May 8, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

IT Help Desk & End-User Support

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519
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AI Contract Overview

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The contract involves providing Tier 2 help desk support specifically tailored for county employees, focusing on resolving technical issues related to desktops, laptops, printers, and various software applications. The service requires comprehensive troubleshooting efforts, with an emphasis on maintaining detailed logs of all incidents and ensuring timely resolution to minimize downtime and improve user satisfaction. This support role is critical in maintaining the day-to-day IT operations for the county, ensuring end users have reliable access to necessary technology resources. The contract, titled "IT Help Desk & End-User Support," is a subcontract opportunity under the NAICS code 541519, which pertains to computer systems design and related services. The solicitation was posted on May 8, 2026, with a response deadline of May 29, 2026. It is managed by the Information Systems agency for South Carolina, although specific location details and contact information were not provided. The focus on Tier 2 support indicates that the contractor will handle more complex technical issues beyond basic help desk queries, supporting more advanced troubleshooting and problem resolution within the county’s IT environment.

General Info

Provide Tier 2 help desk support resolving complex IT issues for South Carolina county employees.

Agency

South Carolina → INFORMATION SYSTEMS

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

SC, USA

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencySouth Carolina → INFORMATION SYSTEMS
ContactsNo contacts available
OfficeN/A
Organization / Agency
South Carolina → INFORMATION SYSTEMS
Office AddressN/A
ContactsNo contact information available

Full Description

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Deliver Tier 2 help desk support for county employees, including troubleshooting desktops, laptops, printers, and software applications, with detailed logging and timely resolution.