This Solicitation opportunity from Government of Canada was posted on February 28, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
IT Service Management / Case Management
Closed
CRTC-25-0192CanadaSubmission Closed
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
General Info
Agency
Government of Canada → Canadian Radio-television and Telecommunications CommissionView Agency
NAICS
N/A
Place of Performance
*Gatineau, CANSet-Aside
NONE
Documents
(0)AI Contract Breakdown
Uniform Contract FormatNo contract breakdown available.
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Timeline
PhaseClosed
Submission Closed
Organization & Contact Information
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AgencyGovernment of Canada → Canadian Radio-television and Telecommunications Commission
Contacts1 person available
OfficeN/A
Organization / Agency
Government of Canada → Canadian Radio-television and Telecommunications Commission
View Agency ProfileOffice AddressN/A
Contacts
Full Description
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The Canadian Radio-television and Telecommunications Commission (CRTC) requires an advanced IT Service Management (ITSM) and Case Management (CM) platform to support operations across its diverse directorates. This platform must be efficient, scalable, and aligned with CRTC’s strategic goals.
The project involves the enterprise-wide implementation, customization, and integration of an ITSM/CM solution to manage service delivery, case management, operational automation, and workflow processes across all CRTC directorates.