This Sources Sought opportunity from Library Of Congress was posted on June 4, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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IT Service Management Cloud Platform

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CIO-SS-RFI-ITSMCPFederal

Submission Closed06/15/2025, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512

New

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MetroAccess Fare Collection and Management System

Solicitation # WMATA-0000010941

The Washington Metropolitan Area Transit Authority is seeking proposals for the MetroAccess Fare Collection and Management System under solicitation number WMATA-0000010941. This procurement falls under NAICS code 541512, focusing on computer systems design services to enhance the transit authority's ability to manage and collect fares for its MetroAccess services. The solicitation was posted on October 21, 2026, with a strict response deadline of October 27, 2026. Interested parties must submit their responses through the official WMATA supplier portal by the specified cutoff time to be considered for this project.

Washington Metropolitan Area Transit Authority

POSTED

DEADLINE

ICT, Digital, and AI Infrastructure SupplyThis subcontract, titled ICT, Digital, and AI Infrastructure Supply, is managed by Kent County Council Procurement Services. The agreement focuses on the supply and implementation of digital health infrastructure and software specifically designed for financial lessors operating on NHS organization projects. The scope of work encompasses a broad range of technical requirements, including network infrastructure, telecommunications, connectivity solutions, enterprise and end-user hardware, and the delivery of Cloud and SaaS platforms along with active software licenses. The solicitation was posted on October 21, 2026, with a response deadline set for November 20, 2026. Classified under NAICS code 541512, the contract ensures the deployment of critical ICT infrastructure to support healthcare-related digital initiatives. Interested parties can find further details through the official tender service link provided by the agency.

Kent County Council (t/a Procurement Services)

POSTED

DEADLINE

PeopleSoft HCM Application Management and Technical SupportThis subcontract focuses on the technical management, maintenance, and optimization of the PeopleSoft Human Capital Management system for prime contractors supporting the Texas Health and Human Services Commission. The scope of work includes managing web deployment and workflows, ensuring system interoperability, and maintaining strict security and data accuracy. Additionally, the provider is responsible for resolving major system outages and delivering System Incident Reports to ensure a secure and operational environment. The project requires full compliance with Data Use Agreement Version 8.5 and falls under NAICS code 541512. Interested parties must submit their responses by November 30, 2026, at 4:30 PM. This engagement is designed to maintain the stability and efficiency of the HCM system through dedicated technical support and rigorous operational oversight.

Health and Human Services Commission

POSTED

DEADLINE

Network Security Configuration ServicesThe Network Security Configuration Services subcontract involves performing technical hardening of printer fleets for prime contractors on managed print projects for the City of Dothan. The scope of work focuses on implementing device-hardening baselines, which include configuring TLS 1.2+, SNMPv3, and the encryption of stored data. Additionally, the provider is responsible for setting up secure erase and overwrite functions, establishing administrator role separation, and disabling all unused ports and protocols. To ensure system integrity, the contractor will utilize firmware validation tools to verify that only signed and validated firmware is used. The final deliverables for this engagement consist of a fully secured device fleet and a comprehensive documented hardening report. This opportunity is categorized under NAICS code 541512, with a response deadline of November 20, 2026.

POSTED

DEADLINE

Traffic Signal Detection Upgrades (CSJ: 0912-37-267)

Solicitation # 27-04

Montgomery County, Texas, is soliciting bids for solicitation number 27-04 to implement Traffic Signal Detection Upgrades under Federal Highway Administration funding and Texas Department of Transportation Advanced Funding Agreement CSJ: 0912-37-267. The project involves the furnishing, installation, configuration, and testing of a video-based detection and multimodal counting system, featuring 9 MP fisheye cameras with 4K capture and in-cabinet Edge Processing Units. While the contractor provides the hardware and system integration, Montgomery County remains responsible for signal equipment installation, network electronics, fiber splicing, and communications activation. Deliverables include a secure REST API for multimodal data output in CSV and JSON formats, as well as comprehensive training materials. The contract will be awarded to the numerically lowest responsive bidder. Performance is subject to strict federal and state compliance, including the Build America, Buy America Act, the Davis-Bacon Act, and various non-discrimination statutes. Bonding requirements include bid bonds, payment bonds for contracts exceeding 25,000 dollars, and performance bonds for those exceeding 100,000 dollars. Technical requirements emphasize high manufacturing standards, ISO 27001 compliant security processes, and detailed labeling of all control panels and wiring. The period of performance begins upon award by the Commissioners Court and continues through the grant period end date. All items must be shipped FOB Montgomery County Destination, with final project acceptance contingent upon the Engineer's inspection and approval of all materials and documentation.

POSTED

DEADLINE

South Dakota Immunization Information System (SDIIS)

Solicitation # 26RFP-27-0904002-003

The South Dakota Department of Health is soliciting proposals under solicitation number 26RFP-27-0904002-003 to acquire software and professional services for a new internet-based South Dakota Immunization Information System (SDIIS). The project involves replacing the existing system through a phased approach including initiation, requirements validation, environment setup, data conversion, interface development, user acceptance testing, and go-live. A critical requirement is the conversion of all legacy SDIS data with no data loss. The system must adhere to CDC reporting requirements and utilize HL7 connections and SOAP wrapped XML packages for data exchange via the State Health Information Exchange. The project is scheduled to begin on February 1, 2027, following an anticipated award decision on January 8, 2027. Key milestones include project initiation by March 1, 2027, and a final go-live and stabilization period between March and April of the following year. The State is considering three hosting models: vendor-hosted, state-hosted on-premises, or state-hosted via Azure PaaS. All IT-related purchases require approval from the Bureau of Information and Technology. Proposals must be submitted electronically in MS Word or PDF format to Nayeme Ahmed by the November 26, 2026, deadline, with a mandatory Letter of Intent due by November 4, 2026.

South Dakota State Government

POSTED

DEADLINE

Medical Device Cybersecurity and Software ManagementThis subcontract for Medical Device Cybersecurity and Software Management supports prime contractors on Department of Veterans Affairs VISN 23 projects. The scope of work focuses on maintaining integrated OR systems through the performance of software updates and firmware patching, specifically targeting StreamConnect Servers and OR1 NEO IP/AIR environments. A critical component of the contract involves ensuring security compliance by developing VA Form 6550 and MDS2 documentation. All deliverables must adhere to VA Handbook 6500.6 and the VA TIC Reference Architecture to ensure the cybersecurity integrity of the medical systems.

Network Contract Office 23 (36C263)

POSTED

DEADLINE

EdTech Implementation and Data Integration ServicesThis subcontract for EdTech Implementation and Data Integration Services involves the technical configuration and deployment of a literacy screening platform for prime contractors working with the Pittsburgh Public School District. The scope of work includes setting up production environments with role-based access, managing rostering, and establishing automated data delivery systems through API or SFTP. Additionally, the provider is responsible for developing comprehensive technical integration documentation and data dictionaries to ensure a production-ready environment with validated data flows. The project is categorized under NAICS code 541512 and requires all personnel to obtain necessary Pennsylvania state clearances. Interested parties must submit their responses by November 23, 2026, to support the district's technical infrastructure and data integration goals.

Pittsburgh Public School District

POSTED

DEADLINE

Cybersecurity & Information Assurance AssessmentThis subcontract opportunity, titled Cybersecurity and Information Assurance Assessment, involves providing independent validation of security and privacy controls for prime contractors supporting Department of Homeland Security Customs and Border Protection projects. The selected provider will act as an independent third party to review Security Authorization packages and validate controls against NIST SP 800-53 standards, specifically focusing on NII-Common Viewer Systems and Integration Platforms. The primary deliverables for this engagement include a validated Security Authorization package and a comprehensive Independent Assessment Report. Managed by the Information Technology Contracting Division, the work is designated under NAICS code 541512 and will be performed in Ashburn, Virginia. Interested parties must submit their responses by October 28, 2026.

Information Technology Contracting Division

POSTED

DEADLINE

Network Integration & Managed Services ProviderThe Network Integration and Managed Services Provider subcontract supports prime contractors on 0410 Aq Hq Contract projects for the Department of Defense. The scope of work involves performing logical configuration, network engineering, and proactive monitoring to deliver a fully integrated network environment. Key technical requirements include configuring high-density environments capable of supporting 200 concurrent users and implementing seamless failover capabilities through the use of managed routers and firewalls. All deliverables must adhere to NIST SP 800-171 security standards and include comprehensive documentation of the failover processes. The place of performance for these services is located in Bogota. Interested parties should note the response deadline of October 30, 2026, for this opportunity categorized under NAICS code 541512.

POSTED

DEADLINE

Information Assurance & RMF Compliance SupportThe Information Assurance and RMF Compliance Support subcontract focuses on providing technical documentation and oversight for cybersecurity certification and accreditation for prime contractors working on Defense Commissary Agency projects. The selected provider will manage Certification and Accreditation activities and develop necessary documentation to align with the Department of Defense Information Assurance Risk Management Framework process. This effort requires deep expertise in DoD RMF and IA standards to deliver updated compliance documentation and strategic recommendations. This opportunity is designated as an 8(a) set-aside under NAICS code 541512 and is managed by the Department of Defense through the W6QK Acc-Apg Director. The place of performance is located at Fort Lee. Interested parties must respond by October 30, 2026.

W6QK Acc-Apg Director

POSTED

DEADLINE

SAP VC Systems Configuration and AVC Integration SupportThe SAP VC Systems Configuration and AVC Integration Support subcontract involves providing specialized technical configuration for the SAP landscape of prime contractors supporting Federal Prison Industries under the Department of Justice. The scope of work focuses on configuring QAS ALE transport systems to facilitate VC testing before production, evaluating Advanced Variant Configuration capabilities, and identifying suitable replacements for the ECL Viewer. Additionally, the contractor is responsible for reviewing FPI-built eComm sites specifically for VC products. Key deliverables include a fully configured QAS ALE system and a comprehensive technical recommendation report. Due to the nature of the agency, all personnel must be US citizens and successfully pass an NCIC background check. This opportunity is categorized under NAICS code 541512 and is associated with a response deadline of October 28, 2026.

Inc Federal Prison Industries

POSTED

about 20 hours ago

DEADLINE

in 6 days

General Info

Agency

Library Of Congress → Contracts Services

NAICS

541512 - Computer Systems Design Services

Place of Performance

Washington, DC, USA

Set-Aside

NONE

Documents

Cloud+Platform+Requirements+Matrix.xlsx

AI Contract Breakdown

Uniform Contract Format

Contract not broken down yet

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Timeline

1 update

PhaseClosed

PostedMay 15

Sources Sought

Notice updatedJun 4

The notice description changed.

Response DeadlineJun 15

Deadline has passed

Submission Closed

06/15/2025, 08:00:00 PM UTC

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Organization & Contact Information

AgencyLibrary Of Congress → Contracts Services

Contacts2 people available

OfficeWashington, DC, 20540, USA

Organization / AgencyLibrary Of Congress → Contracts Services

Office AddressWashington, DC, 20540, USA

Contacts

Charles Hertenstein

contact@example.gov

A. Roscoe

contact@example.gov

Full Description

This Sources Sought (SS) notice / Request for Information (RFI) is not a Request for Quote. The responses received will be treated as information for planning purposes, meaning no contract will be awarded based on this SS Notice / RFI alone; the responses are not considered offers and will not be accepted to form a binding contract. The Library of Congress (Library) seeks information on an IT service management (cloud services) platform (ITSMCP). The Library's current platform is satisfied through ServiceNow use. Subscriptions consist of 19 different commercially available software license types, 2 data center servers, and a cloud-hosted subscription. There are additionally several custom designed and developed applications (modules) that rely on the proprietary resources from the currently implemented solution. See the attached - Cloud Platform Requirements Matrix for the required salient characteristics. Please provide a yes/no response in column C of the attached matrix to the maximum extent. Additional questions or comments may be provided in column D. Responder may also reference supporting documents within column D, such as paragraph number of the attachment. Please do not respond with supporting document attachments that have more than 50 pages. Additional instructions are included within. Be sure to include both contacts in your response. Head responses with, "ITSMCP - (company name)" in header. Edited 4 June 2025--- To answer a reoccuring question: The current contract is NNG15SC82B / LCCIO25F0015 performed by NEW TECH SOLUTIONS INC, Fremont, CA.