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This Government Contract opportunity from California was posted on April 14, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

IT Service Management (ITSM) / Incident Management Platform

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541512
New
Federal
Mission Enabling Services Contract (MESC) IIThe Mission Enabling Services Contract II (MESC II) is a three-part contracting vehicle designed to support the Johnson Space Center’s Flight Operations Directorate and its affiliated organizations with specialized mission-enabling applications and services. It includes two single-award baselines—NAMIS Services and Spaceflight Enabling Services—that address known, ongoing government requirements independent of any task orders. These baselines ensure continuous support for critical flight-related functions. Alongside the baselines, the contract features a multiple-award Indefinite Delivery/Indefinite Quantity (IDIQ) component that accommodates new and evolving tasks not already covered by the baselines, allowing for flexible acquisition of innovative or unforeseen mission support capabilities across a broad scope of work. MESC II enables the development, sustainment, and maintenance of highly specialized systems and services essential to NASA’s flight operations, serving not only internal JSC needs but also external partners including other NASA centers, international space agencies, other government entities, and commercial collaborators. The contract is managed under NAICS code 541512 and is forecasted for release on July 1, 2027, with primary performance occurring in Houston, Texas. Point of contact for program inquiries is Erin E. Moeller, and the Small Business Specialist is Tumarrow Romain, ensuring accessibility for small business engagement. The contract does not specify a set-aside type and is issued under the National Aeronautics and Space Administration.
Johnson Space Center

POSTED

in about 1 year

DEADLINE

N/A

AI Contract Overview

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This contract involves the provision of an IT Service Management (ITSM) platform designed to replace the incident management capabilities currently offered by SAP Solution Manager. The platform will include key functionalities such as ticketing, SLA tracking, and reporting to enhance the existing incident management processes. The contract is a subcontract opportunity issued by the Judicial Branch of California, with the place of performance specified as Alameda. The solicitation was posted on April 14, 2026, and the deadline for response is May 20, 2026. The work falls under the NAICS code 541512, which pertains to computer systems design services. While specific details regarding set-asides, organization type, and points of contact are not provided, interested parties can access further information through the official procurement link. This effort aims to modernize and streamline the state’s IT incident management system for improved operational efficiency.

General Info

Provision of ITSM platform replacing SAP Solution Manager for California Judicial Branch, Alameda, deadline May 20, 2026.

Agency

California → Judicial BranchView Agency

NAICS

541512 - Computer Systems Design Services View NAICS

Place of Performance

Alameda, CA, USA

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyCalifornia → Judicial Branch
ContactsNo contacts available
OfficeN/A
Organization / Agency
California → Judicial Branch
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide an ITSM platform to replace SAP Solution Manager’s incident management capabilities, including ticketing, SLA tracking, and reporting.