IT Support Services Contract (ITSSC) Recompete

The Social Security Administration Office of Acquisition and Grants is soliciting proposals for the IT Support Services Contract (ITSSC) Recompete, a multiple-award Indefinite-Delivery, Indefinite-Quantity (IDIQ) contract. The requirement is procured under FAR Parts 12, 15, and 16, with an anticipated period of performance consisting of a base year and nine option years, totaling 126 months, plus a possible six-month extension. The agency intends to award up to seven contracts to responsible offerors using a tradeoff approach where non-price evaluation factors are significantly more important than price. The scope of work covers five primary functional domains: software engineering and integration, infrastructure and architecture, cybersecurity and fraud analytics, generative AI and emerging technologies, and program and contract management. Contractors must support mission-critical 24/7 operations and adhere to strict federal security standards, including FISMA, NIST, FedRAMP, and Zero Trust initiatives. Evaluation is conducted in three phases, focusing on relevant experience, subcontracting plans, detailed technical and management approaches, and a final Cybersecurity Supply Chain Risk Assessment (CSCRA) for apparent awardees. Key personnel requirements include a Program Director/Manager, Lead Cybersecurity Analyst/Engineer, and Lead Enterprise Systems/Infrastructure Engineer. Proposals must be submitted in separate volumes, including a detailed pricing table for the base and option periods and a completed CSCRA questionnaire. All deliverables must be provided in electronic formats, and the contractor must comply with stringent information security and privacy requirements regarding the handling of Controlled Unclassified Information and other sensitive data.