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IT support to include providing networking, systems administration, desktop services, IT security, conference room and audio visual support, hybrid meeting facilitation and recording, and telecommuni…

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Federal

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The Environmental Protection Agency is seeking comprehensive IT support services for the IRMD across all three OSMO sites. The scope of work encompasses a wide range of technical requirements, including networking, systems administration, desktop services, and IT security. Additionally, the contractor will be responsible for telecommunications support and the management of conference room and audio visual needs, specifically including the facilitation and recording of hybrid meetings. This opportunity is categorized as a forecast and is designated as an 8(a) set-aside under FAR 19.8. The primary North American Industry Classification System code associated with this requirement is 541519.

General Info

EPA seeks 8(a) IT support for IRMD across three OSMO sites.

NAICS

541519 - Other Computer Related Services

Place of Performance

Not specified

Set-Aside

8A

Documents

0

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Organization & Contact Information

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AgencyEnvironmental Protection Agency
ContactsNo contacts available
OfficeN/A
Organization / AgencyEnvironmental Protection Agency
Office AddressN/A
ContactsNo contact information available

Full Description

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IT support to include providing networking, systems administration, desktop services, IT security, conference room and audio visual support, hybrid meeting facilitation and recording, and telecommunications support for IRMD at all three OSMO sites.

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NAICS: 541519
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The Texas Health and Human Services Commission (HHSC) is soliciting offers for Request for Offer (RFO) No. HHS0017021 to obtain Managed Services Staff for IT Service Delivery and Support (ITSDS) and Deskside Support Services (DSS). The scope of work includes Tier 1 support for DFPS, Enterprise, or TIERS customers, Tier 2 support for complex problem resolution, and on-site technical deskside support. All services must align with the ITIL Foundation framework for IT Service Management and comply with HIPAA standards for protecting health information. Performance will be measured through key metrics such as First Call Resolution (FCR) and Customer Satisfaction (CSAT) scores. The anticipated contract start date is August 2027, with an initial term of three years and options for two additional one-year extensions, plus a final one-year extension for immediate operational needs if necessary. Historical compensation for similar contracts is approximately 3,899,492.84 USD per fiscal year. To qualify, respondents must possess at least five years of experience in staff augmentation services and demonstrate financial solvency. Award selection will be based on best value, with evaluation weights split between experience (35%), cost (35%), and the narrative proposal (30%). Responses must be submitted by November 12, 2026, via the Online Bid Room or via two sealed USB drives delivered to the HHSC Response Coordinator in Austin, Texas. The submission must include a narrative proposal not exceeding 40 pages, a cost proposal in Excel format with active formulas, and various required affirmations and certifications. Failure to acknowledge solicitation addendums or meet minimum qualifications will result in disqualification.
Health and Human Services Commission

POSTED

about 23 hours ago

DEADLINE

in 25 days
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