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IVX System Maintenance and After-Hours Support

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract, titled IVX System Maintenance and After-Hours Support, is issued by the Department of Veterans Affairs Network Contract Office 15. The agreement provides one year of continuous technical support and preventative maintenance for prime contractors working on VA healthcare projects, specifically focusing on the IVX IV workflow management solution. Services include bug fixes, minor release upgrades, and standard telephone support available Monday through Friday from 8 AM to 7 PM. Additionally, the contract covers specialized non-business hours support provided in minimum four-hour increments. The work is associated with NAICS code 923140 and is designated for performance in Columbia, Missouri. The solicitation was posted on October 14, 2026, with a response deadline of October 27, 2026.

General Info

One year of IVX system maintenance and after-hours technical support in Columbia, Missouri.

NAICS

923140 - Administration of Veterans' Affairs

Place of Performance

Columbia, MO, 65201, USA

Set-Aside

NONE

Documents

This scope was carved out of 36C255-27-AP-0383.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

36C255-27-AP-0383 - IVX & Cerner to Interface with EHRM

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Timeline

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → 255-NETWORK Contract Office 15 (36C255)
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provides technical support and preventative maintenance for prime contractors on Department of Veterans Affairs (VA) healthcare projects. Performs bug fixes, minor release upgrades, and telephone support (M-F 8-7), including specialized non-business hours support in minimum 4-hour increments for the IVX IV workflow management solution. Delivers one year of continuous system support and maintenance.

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The Department of Veterans Affairs, through Network Contracting Office 15, has issued a Sources Sought Notice for market research to identify capable vendors for an interface between the Electronic Health Record Modernization (EHRM) and the existing IVX IV workflow management solution. This project is located at the Harry S. Truman Memorial Veteran’s Hospital in Columbia, Missouri. The primary objective is to ensure the continued functionality of the IVX system through the implementation of an HL7 interface and a virtual cloud implementation. The scope of work includes the delivery and installation of one IVX HL7 interface implementation, one virtual cloud implementation, and 16 units of bill integration support services. Additionally, the requirement includes one year of preventative maintenance and support covering bug fixes, minor release upgrades, and telephone support during standard business hours. Interested respondents must provide company identification, their SAM.gov Unique Entity ID, and a capabilities statement demonstrating their ability to meet these requirements. They must also confirm their business size status under NAICS code 541519 and provide any applicable manufacturer authorization letters. Responses are due by October 27, 2026, via email to the primary point of contact, Teresa Cabanting.
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