Administration of Veterans' Affairs

NAICS 923140 – Administration of Veterans’ Affairs encompasses the federal government’s operational and administrative functions dedicated to delivering benefits, healthcare, and support services to U.S. military veterans and their families. This sector includes the management of disability compensation, pension programs, education assistance, home loan guarantees, burial services, and veterans’ healthcare administration. Operated primarily through the Department of Veterans Affairs, this NAICS code represents the institutional backbone of veteran-centric public services, integrating policy implementation, claims processing, data management, and interagency coordination. Unlike commercial service sectors, it is a mission-driven government function focused on compliance, equity, and long-term care delivery, making it a critical component of the federal social services contracting ecosystem. The top contractor in this NAICS code is INTER-PACIFIC INC., a specialized firm providing administrative, logistical, and program support services to federal agencies. While the contractor base is limited, it reflects a niche market dominated by firms with deep expertise in federal benefits systems, claims automation, and VA regulatory compliance. Most contractors in this space are small to mid-sized businesses with prior experience in government healthcare or social services contracting, often holding 8(a), HUBZone, or SDVOSB certifications to compete effectively. The Department of Veterans Affairs is the sole and primary awarding agency for this NAICS code, driving all procurement activity related to the administration of veteran benefits and services. Its missions include modernizing legacy claims systems, expanding telehealth infrastructure, improving data interoperability across VA facilities, and ensuring equitable access to services nationwide. Spending is consistently oriented toward operational continuity, regulatory adherence, and service delivery efficiency. The competitive landscape is highly specialized, with limited contractor participation due to stringent compliance requirements and deep domain knowledge needed to navigate VA regulations. Opportunities exist for firms with proven experience in federal benefits administration, electronic records management, and veterans’ health IT systems. Procurement trends indicate a growing emphasis on digital transformation, process automation, and contractor support for outreach and enrollment initiatives.