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J--Full Maintenance and Repair Support on Nuance Powerscibe Voice Recognition System

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W81K0011T0081Federal

Contract Overview

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The Southern Regional Contracting Office - West at Darnall Army Community Hospital, Fort Hood, plans to sole source a firm fixed-price contract to Nuance Communications for maintenance support of the Nuance Powerscribe Voice Recognition System. The contract period covers one base year from April 12, 2011, to April 11, 2012, with two optional one-year extensions. This procurement includes preventive maintenance and repair services for both hardware and software components of the system, which must be performed by Nuance-certified technicians. Support may be delivered remotely via VPN or help desk, or on-site as required. The requirement is based on the proprietary nature of the software and services, justifying sole source acquisition. The NAICS code for this procurement is 811213 with a size standard of $7 million. While the notice is not a solicitation or a request for quotes, other vendors who believe they can offer equivalent or better services may submit written capability statements, proposals, or quotations for consideration. Such submissions should be clear, concise, and demonstrate bona fide capability to provide the required services at no cost or obligation to the government; verbal responses will not be accepted. The point of contact for inquiries is Emerita Torres, Purchasing Technician at Darnall Army Community Hospital. The work is to be performed at the hospital located in Fort Hood, Texas.

General Info

Sole source contract to Nuance for Powerscribe system maintenance at Fort Hood hospital, one-year base.

Agency

N/A

NAICS

811213 - Communication Equipment Repair and Maintenance

Place of Performance

Not specified

Set-Aside

NONE

Documents

0

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Timeline

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Organization & Contact Information

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AgencyN/A
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Full Description

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Notice of Intent for Sole Source The Southern Regional Contracting Office - West, Darnall Army Community Hospital, Fort Hood, intends on Sole Sourcing a Firm Fixed Price maintenance contract on 11 April 2011 to Nuance Communications (Period of Performance is 12 April 2011 thru 11 April 2012 Base plus 2 options). This procurement is for 12-months of Preventive Maintenance and Repair support on Nuance Powerscribe Voice Recognition System to include Software and Hardware. Nuance Communications has sole proprietary of software and services which must be provided by Nuance certified technicians. Support may be provided via VPN access, help desk or by having a technician on site as the situation may warrant. The NAICS code of this procurement is 811213 and the size standard is 7M. This notice is neither a request for quotes nor a solicitation of offers; however, vendors believing that they can provide equal or better service may submit in writing a capability statement, proposal, or quotation, which shall be considered by the agency. Information received will be considered solely for the purpose of determining whether conducting a competitive procurement is the best interest of the Government. Responses must provide clear and concise documentation indicating an offereors bona fide capability to provide these services. Verbal responses are not acceptable and will not be considered. All information submitted should support the offerors capability to provide the service required, and shall be furnished at no cost or obligation to the Government. Point(s) of Contact: Emerita Torres, Purchasing Technician, +1 (555) 000-0000, email contact@example.gov, Place of Performance: Darnall Army Community Hospital, Fort Hood, Texas.

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