J--kitchen equipment maitenance

1. DESCRIPTION: This is a solicitation for commercial services prepared in accordance with the format in FAR part 12, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested. Solicitation Number VA250-13-R-0467 is being issued as a Request for Proposal with the intent to award a firm fixed price contract for services. The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2005-36. This is a solicitation for a multi-year contract-base year plus four option years. This is a total small business set-aside. Service disabled, veteran-owned small businesses and veteran-owned small businesses will be given preference. Background. Provide preventative maintenance and repair of the Government-owned dish machine/pulperizer in the main kitchen and the dish washers in the Cares Tower located at the Louis Stokes Cleveland VAMC, 10701 East Blvd., Cleveland, OH 44106. 2. Scope. The Louis Stokes Cleveland Department of Veterans Affairs Medical Center (LSCDVAMC) is contracting to provide all labor, parts, materials, equipment, and supervision necessary to perform preventative maintenance and repair of the Government-owned dish machine/pulperizer in the main kitchen and the dish washers in the Cares Tower located at the Louis Stokes Cleveland VAMC (Wade Park), 10701 East Blvd., Cleveland, OH 44106. Services shall be in accordance with the terms, conditions, provisions and schedule of the contract. Services shall be for the period of July 1, 2013 through June 30, 2014, with four (4) pre-priced one (1)-year options for renewal. The offeror is to provide the Contracting Officers Representative (COR) with a plan on how it intends to perform the work. The plan shall be approved by the COR prior to beginning work. Preventative Maintenance shall be performed between the hours of 8:00am-4:30pm. The dates of the actual performance shall be approved by the COR in advance. Specific Tasks: Task Number Specific Task Quantity Unit 1 Preventative Maintenance 12 Months 2 Emergency Service 50 Hours 3 Parts and De-liming Solution 1 JB Bidders should thoroughly review the specification and be familiar with the area of coverage prior to submitting their bid to be fully aware of the supplies and/or services required. Failure to do so will not relieve the bidder from performing in accordance with the strict intent and meaning of the specifications without additional cost to the Government. A site visit can be arranged at the convenience of the COR. 3.1 Preventative Maintenance 3.1.1 Contractor shall provide all labor, materials, equipment, parts and supervision necessary to perform preventative maintenance and repair for the Government owned Kitchen Equipment, located at the LSCDVAMC (Wade Park), 10701 East Blvd., Cleveland, OH 44106 in the main kitchen and the Cares Tower. Contractor shall provide a Preventative Maintenance plan for the VA COR approval. The plan shall be consistent with OEM and other related industry standards reflecting a hospital kitchen setting. 3.2 Check In and Check Out 3.2.1 Sign in and sign out: Contractor shall report to Engineering Service Wade Park before starting job and obtain initials of the operator when the job is completed. Contractor shall provide to the VA written evidence of preventative maintenance completion, to include recommendations of opportunities for improvement or identification of concerns. All documentation, nothing services performed and completed shall be provided to the VA COR upon departure from the VA facility. 3.3 Offeror Supplied Parts 3.3.1 For task 3 outlined above, a specified dollar amount that will be determined at award of contract are included as part of the contract for the acquisition of de-liming solution and repair parts. Only new and authorized parts will be used on Government Owned Equipment. Replaced parts will be returned to the VA unless it serves as a trade in or serves as a credit for future parts. Part prices will be (manufacture's retail sales prices) catalog prices. 3.4 Approved Service 3.4.1 All repairs for task 3 are approved to the level of $200 of parts. A requirement for parts exceeding $200 must be approved by COR. 3.5 Emergency Response 3.5.1 Contractor shall provide a per hour rate identifying a minimum charge to the Government. Once on site, if the equipment can't be repaired at time of the visit, the technician shall identify the parts required to repair the equipment. An emergency is considered to be any time after normal working hours, weekends, or Federal Holidays. 3.6 Hours of Operation Normal business hours are from 8:00 a.m. to 4:30 p.m. Monday through Friday, excluding federal holidays. Following are the 10 holidays observed by the Federal Government: New Year's Day Independence Day Veteran's Day Dr. Martin Luther King Jr. Day Labor Day Thanksgiving Day President's Day Columbus Day Christmas Day Memorial Day Any other day designated by the President of the United States to be a national holiday. When a holiday falls on Sunday, the following Monday will be observed as the legal holiday. When a holiday falls on a Saturday, the preceding Friday will be observed as the legal holiday. 3.7 Contractor Employees 3.7.1 Contractor employees when on VA property shall have visible identification to include a picture, legible typed name and company sign, symbol or logo. Contractor employees should have a jacket, shirt, or other visible garment (more than a hat/cap) that identifies them as an employee. 3.8 Contractor Qualifications 3.8.1 All work shall be performed by factory and trained technician, experienced and qualified to work on the equipment identified in this statement of work. All work shall be performed in accordance of all laws , regulations and codes in effect at this time and the Original Equipment Manufacturers (OEM) specifications. A 3.9 Invoices 3.9.1 Invoices shall be submitted after services have been performed and documentation has been received by the COR. Invoices for services rendered shall be sent to VA Financial Service Center, P.O. Box 14997, Austin, TX 78714. 4. Performance Monitoring Various methods exist to monitor performance. The COR shall use the surveillance methods listed below in the performance monitoring of this contract. 4.1 Direct Observation-(Can be performed periodically or through 100% surveillance.) 4.2 Periodic Inspection-(Evaluates outcomes on a periodic basis. Inspections may be scheduled [Daily, Weekly, Monthly, Quarterly, or annually] or unscheduled, as required.) Critical Performance Evaluation factors: The vendor must be able to respond for emergency service calls within 24 hours of placing the call for service The vendor must have ready access to repair parts a. ACCEPTABLE PERFORMANCE The Government shall document positive performance. Any report may become a part of the supporting documentation for any contractual action. Evaluation factors: Response time in less than 24 hours No failure of equipment repairs within 30 days of repair. b. UNACCEPTABLE PERFORMANCE When unacceptable performance occurs, the COR shall inform the contractor. This will normally be in writing unless circumstances necessitate verbal communication. In any case the COR shall document the discussion and place it in the COR file. When the COR determines formal written communication is required, the COR shall prepare a Contract Discrepancy Report (CDR), and present it to the contractor's program manager. The contractor shall acknowledge receipt of the CDR in writing. The CDR will specify if the contractor is required to prepare a corrective action plan to document how the contractor shall correct the unacceptable performance and avoid a recurrence. The CDR will also state how long after receipt the contractor has to present this corrective action plan to the COR. The Government shall review the contractor's corrective action plan to determine acceptability. Any CDRs may become a part of the supporting documentation for any contractual action deemed necessary by the CO. 5. Security Requirements Vendor will not have access to VA Sensitive Information, patient records, or data. For repairs or services performed during normal work hours, 8:00 a.m. to 4:30 p.m. at the Wade Park VA, contractor's repairman shall report to the Plumbing Shop, Room D-26 (Basement). Contractors shall sign-in and obtain a badge and return the badge at the end of the day. After all work is complete, the contractor's repairman shall again report in person to the room listed above, submit a written service report outlining the services performed and completed to include location and parts used. For services performed outside normal working hours, the contractor's repairman should report to the Boiler Room at Wade Park. After all work is complete the contractor's repairman shall again report to the Boiler Room where the repairman shall submit the report required above. 6. Government-Furnished Equipment (GFE)/Government-Furnished Information (GFI). Solicitation to provide all labor, material, equipment, parts and supervision necessary to perform preventative maintenance and repair for the Government owned Kitchen Equipment, located at the LSCDVAMC, 10701 East Blvd., Cleveland, OH 44106 in the main kitchen and Cares Tower. Equipment list is as follows: -Dish Machine/Pulperizer: MFG-Hobart; Model #: FRCL 86 E; M.L. #: 14509-274 (9CFAEW); Serial #: 85-1069820 -Dish washers in Cares Tower: -A Floor: MFG-Hobart -2nd Floor: MFG-Hobart; ID #: 541 EE 110 559 -3rd Floor: MFG-Hobart; ID #: 541 EE 110 549 -4th Floor: MFG-Hobart; ID#: 541 EE 110 552 -5th Floor: MFG-Hobart; ID#: 541 EE 110 551 7. Other Pertinent Information or Special Considerations. Specialized experience with a hospital kitchen setting. All work shall be performed by personnel qualified to work on the specific equipment. All work performed shall be accomplished in accordance with manufacturer's instructions required to keep the equipment in first-class operating condition. Contractor shall have a proven track record of service in a large hospital setting, such as a VA hospital. Special consideration will be given to Veteran Owned Small Businesses. All vendor employees shall extend courtesy to all VA staff and veteran patients and abide by all VA behavioral policies. 8. Place of Performance. The Louis Stokes Cleveland Department of Veterans Affairs Medical Center (LSCDVAMC) intends to procure for preventative maintenance and repair of Government owned Kitchen Equipment, located at the VA Medical Center (Wade Park), 10701 East Blvd., Cleveland, OH 44106 main kitchen and Cares Tower. 9. Period of Performance Request is for a base year and four (4) pre-priced renewable one (1) year options. Base Year: July 1, 2013 through June 30, 2014 Option Year 1: July 1, 2014-June 30, 2015 Option Year 2: July 1, 2015-June 30, 2016 Option Year 3: July 1, 2016-June 30, 2017 Option Year 4: July 1, 2017-June 30, 2018 10. Price/Cost Schedule Period of Performance Unit Unit Price Total Price Base Year 07/01/2013-06/30/2014 Option Year One 07/01/2014-06/30/2015 Option Year Two 07/01/2015-06/30/2016 Option Year Three 07/01/2016-06/30/2017 Option Year Four 07/01/2017-06/30/2018 Total Contract Price 11. Wage Determinations WD 05-2415 (Rev.-11) was first posted on www.wdol.gov on 06/19/2012 ************************************************************************************ REGISTER OF WAGE DETERMINATIONS UNDER | U.S. DEPARTMENT OF LABOR THE SERVICE CONTRACT ACT | EMPLOYMENT STANDARDS ADMINISTRATION By direction of the Secretary of Labor | WAGE AND HOUR DIVISION | WASHINGTON D.C. 20210 | Wage Determination No.: 2005-2415 Diane C. Koplewski Division of | Revision No.: 11 Director Wage Determinations| Date of Revision: 06/13/2012 23110 - Appliance Mechanic $20.40 ALL OCCUPATIONS LISTED ABOVE RECEIVE THE FOLLOWING BENEFITS: HEALTH & WELFARE: $3.71 per hour or $148.40 per week or $643.07 per month VACATION: 2 weeks paid vacation after 1 year of service with a contractor or successor; 3 weeks after 5 years, and 4 weeks after 15 years. Length of service includes the whole span of continuous service with the present contractor or successor, wherever employed, and with the predecessor contractors in the performance of similar work at the same Federal facility. (Reg. 29 CFR 4.173) HOLIDAYS: A minimum of ten paid holidays per year, New Year's Day, Martin Luther King Jr's Birthday, Washington's Birthday, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans' Day, Thanksgiving Day, and Christmas Day. (A contractor may substitute for any of the named holidays another day off with pay in accordance with a plan communicated to the employees involved.) (See 29 CFR 4174) 12. Contact Information: Name: Dale Kincaid Section: Engineering Address: 10701 East Blvd., Cleveland, OH 44106 Phone Number: +1 (555) 000-0000 x 4186; +1 (555) 000-0000 (cell) E-Mail Address: contact@example.gov 13. Provisions and clauses: This solicitation lists one or more clauses by reference with the same force and effect as if they were given in full text (FAR 52.252-2). The provisions at FAR 52.212-1, Instructions to Offerors-Commercial Items, apply to this acquisition with the following addendum to the provisions of the standard provisions. In accordance with Federal Acquisition Regulation FAR 52.212-2 Evaluation-Commercial Items all offers will be considered for BEST VALUE. The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforms to the solicitation and is most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers. (1) Technical capability. Vendor needs to be able to respond on-site to emergency service calls in less than twenty-four (24) hours from the time of call. The vendor must have ready access to repair parts. Offerors will be evaluated to the extent which they provide information on their company's ability to manage the services described herein and how they propose to address all tasks in the Statement of Work. The proposal is to include their training program, quality assurance program, quality and timeliness of their past performance, compliance with appropriate regulations, and other information that will assure the Government that your company has the resources to perform the contract requirements should they be selected to perform this contract. (2) Past Performance: Offeror shall have relevant experience in providing the same or similar services. Provide three most recent and relevant references that are likely to respond to our request for information regarding your past performance. References should include company's name, location, e-mail address and point of contact information. The references should be very familiar with your company. The Government may contact the offeror's references for information and may review performance ratings on file for prior Government projects the offeror has performed. Past performance information obtained from sources other than those identified by the offeror may be used. (3) Price: Quote for each line item, including but not limited to the requirements listed above. Technical and past performances when combined are significantly more important than price. (4). All qualified vendors are encouraged to submit proposals. Preference will be given to SDVOSB and VOSB vendors and small business vendors. NOTE: The Government reserves the right to award without discussions, vendors shall submit the most favorable terms. 14. Submissions: All questions must be submitted to Wallace Larson, Contracting Officer by e-mail only no later than 12:00pm EDST on Friday, June 17, 2013. All responses to questions that may affect offers will be incorporated into a written amendment to the solicitation. Quotes and accompanying information must be submitted via e-mail only no later than 12:00 p.m. EDST, Friday, June 21, 2013. Technical questions and quotes must be sent by email to contact@example.gov.